Mobile Software Engineer (iOS) II (L09)

Role Title: Mobile Software Engineer (iOS) II - L09

Company Overview : Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
• We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
• We provide career advancement and upskilling opportunities for all to take up leadership roles.

Organizational Overview Synchrony's Engineering Team is a dynamic and innovative team dedicated to driving technological excellence. As a member of this Team, you'll play a pivotal role in designing and developing cutting-edge tech stack and solutions that redefine industry standards. The Credit Card that we use every day to purchase our essentials and later settle the bills - A simple process that we all are used to on a day-to-day basis. Now, consider the vast complexity hidden behind this seemingly simple process, operating tirelessly for millions of cardholders. The sheer volume of data processed is mind-boggling. Fortunately, advanced technology stands ready to automate and manage this constant torrent of information, ensuring smooth transactions around the clock, 365 days a year. Our collaborative environment encourages creative problem-solving and fosters career growth. Join us to work on diverse projects, from fintech to data analytics, and contribute to shaping the future of technology. If you're passionate about engineering and innovation, Synchrony's Engineering Team is the place to be.

Role Summary/Purpose The iOS Software Engineer II - Digital Servicing is an individual contributor role responsible for building and maintaining high-quality iOS native applications within the DSE India Mobile organization. This engineer participates in all phases of the agile development lifecycle, writing clean, scalable, and testable code while collaborating with cross-functional teams. Working within a cross-shore development environment, this role focuses on hands-on iOS development, problem-solving, and contributing to operational excellence across Synchrony's consumer-facing mobile applications.

Key Responsibilities

• Participate in all phases of the Agile development lifecycle as a member of a cross-functional scrum team
• Write and maintain clean, scalable, and well-documented iOS application code using Swift, SwiftUI, and UIKit
• Collaborate with software developers, UX designers, product managers, application architects, and other stakeholders to build innovative mobile applications
• Participate in Agile ceremonies including sprint planning, daily standups, backlog grooming sessions, and sprint reviews
• Contribute to code quality through thorough code reviews, unit testing, and adherence to established coding standards
• Implement new features and assist in migrating to new technologies and frameworks as needed
• Analyze production defects, troubleshoot systems, identify root cause, and implement fixes
• Ensure compliance with architecture, security, and technology standards set by Synchrony
• Contribute to maintaining and improving CI/CD pipelines and build processes
• Identify areas for operational improvements and implement necessary modifications
• Document application processes, technical decisions, and change logs for future maintenance and upgrades
• Manage source code effectively using Git-based version control workflows
• Work with third-party vendors to develop software and/or integrate their software into the company's products
• Support on-call rotations periodically throughout the year for production support
• Participate in technical story writing, estimation, and sprint delivery commitments
• Stay current with the latest iOS technologies, open-source projects, and industry trends

Required Skills/Knowledge

• Proficiency in iOS development using Swift, SwiftUI, and UIKit
• Experience building and consuming RESTful web services and APIs
• Solid understanding of iOS fundamentals including networking, debugging, and memory management
• Familiarity with iOS architecture patterns such as MVC, MVVM, or Clean Architecture
• Experience writing unit, integration, and UI test cases
• Understanding of object-oriented design and development patterns
• Experience with version control systems such as Git and Bitbucket
• Familiarity with continuous integration environments
• Strong problem-solving and analytical skills
• Understanding of Agile methodologies and development practices

Desired Skills/Knowledge

• Experience with advanced SwiftUI principles and modern iOS frameworks
• Familiarity with dependency management tools such as SPM, CocoaPods, or Carthage
• Experience with asynchronous programming patterns (async/await, Combine)
• Knowledge of JSON, REST, and XML-based web services
• Working knowledge of the overall mobile industry including Android and mobile web
• Experience with mobile CI/CD platforms like Bitrise or CloudBees/Jenkins
• Familiarity with observability tools like New Relic, Splunk, or Cloudwatch
• Experience developing and supporting financial/banking applications
• Experience with accessibility compliance and Apple's Human Interface Guidelines
• Familiarity with App Store submission processes and release management
• Strong communication skills with technical and non-technical peers
• Strong cross-functional team player with the ability to work seamlessly across a matrix organization
• Desire to work in a dynamic, fast-paced environment
• Strong attention to detail in a team environment
• Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact, and resolution options

Eligibility Criteria

• Bachelor's Degree and 2+ years relevant experience in Information Technology, or in lieu of a degree 4+ years of relevant experience in information Technology.

Work Timings: 2PM to 11 PM IST This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.)

For Internal Applicants

• Understand the criteria or mandatory skills required for the role, before applying.
• Inform your manager and HRM before applying for any role on Workday.
• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format).
• Must not be any corrective action plan (First Formal/Final Formal, PIP).
• L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible.
• L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
• L4+ Employees can apply.

Level / Grade : 9 Job Family Group Information Technology