ML Engineer I

Role Description Who we are: At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at .

Summary UST is looking for a highly skilled and innovative AI Engineer to join our team and lead the development of intelligent AI agents and Retrieval-Augmented Generation (RAG)-based applications. This role is ideal for someone passionate about pushing the boundaries of applied AI, with hands-on experience in building scalable, production-grade Generative AI (GenAI) systems and advanced Copilot Studio agent capabilities

The Opportunity Key Responsibilities:

• Demonstrate advanced programming expertise, particularly in Python, with deep proficiency in AI-centric libraries such as TensorFlow, PyTorch, and Hugging Face Transformers.
• Architect and implement Retrieval-Augmented Generation (RAG) pipelines to enhance model performance using external knowledge sources, including document chunking, embedding generation, and retrieval systems.
• Design, develop, and deploy Custom AI agents capable of autonomous decision-making and task execution using LLMs and multi-modal models.
• Implement and manipulate complex algorithms essential for developing and optimizing generative AI models.
• Manage data pipelines involving data pre-processing, augmentation, and synthetic data generation to enhance model training and performance.
• Ensure robust data handling practices including cleaning, labeling, and structuring datasets for generative AI workflows.
• Design MS Copilot Studio Agent Builder advanced skills, including custom plugin development, adaptive orchestration of multiple AI skills and APIs, contextual memory management, dynamic prompt engineering, and secure data handling.
• Agent Orchestration: Build multi-turn agents that adapt and chain AI skills and APIs.
• Trigger Management: Configure message, data, scheduled, and webhook triggers.
• Automation Workflow: Design workflows with Power Automate for task automation.
• Flow Design: Create logical, scalable flows for complex business processes.
• Tool Integration: Use Copilot’s built-in connectors to integrate enterprise apps and services seamlessly.

What You Need Required Skills: Python, pytorch, RAG, LLM

Qualification Bachelor’s degree

What We Believe We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.

Humility We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity Through business, we will better the lives of those less fortunate than ourselves.

Integrity We honour our commitments and act with responsibility in all our relationships. Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

• To support and promote the values of UST.
• Comply with all Company policies and procedures

Skills Agentic AI, Generative AI, Microsoft Copilot Studio, Python