MIT Professional
Jubilant Foods Works · Pune · onsite · Posted 6d ago
Undisclosed6–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Leads Opera ti onal Excellence and the Guest Experience:
- To ensure self and team handles all Guest concerns
- To responds to all Guest feedback with ac ti on plans to address opportuni ti es
- To coach team on hospitality standards
- To communicate Guest feedback to the team and involve in ac ti on plans to resolve issues
- To empower the team to sa ti sfy Guest needs and resolve concerns
- To ensures all training and reference materials are available and used by the team
- To execute processes that ensure the restaurant meets safety and sanita ti on standards
- To execute processes that ensure inside and outside cleanliness standards are met
- To ensure all shi ft s are appropriately staffed to achieve service with speed goals
- To handle all employee concerns with a sense of urgency
- To treat all team members fairly and with respect
- To provide coaching to team members to improve performance and ensure their growth.
Builds Team Talent:
- To recognize team members for demonstra ti ng desired behavior and performance
- To ensure no team members is placed in posi ti on un ti l all training is complete
- To provide regular communica ti on to team including goals and results
- To use team member feedback to improve restaurant performance
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Call MonitoringCall QualityQuality MonitoringQuality AnalysisRestaurantSafetyleadershipTrainingHospitalityQuality AssuranceQuality ControlCommunication SkillsTeam Leadingquality managementCoachingFeedbackQuality Audit
About Jubilant Foods Works
Jubilant Foods Works
Hospitality
27.0k+
employees
1995
31 years old
Noida, Uttar Pradesh
India
₹7.5L PA avg
Avg at Jubilant Foods Works
About
One of India's largest food service companies, operating major international and homegrown brands, committed to customer satisfaction with extensive market presence.
Industries
Hospitality
Employee ratings
10 reviews
3.7/ 5
Culture
3.3
Career growth
2.9
Work-life
3.4
Employees rate it well for
Compensation & Benefits37Skill Development37
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