Mis Executive

Experience: 46 Years

Key Responsibilities:

• Manage CRM data and ensure accuracy of customer records.
• Prepare daily, weekly and monthly MIS reports and dashboards.
• Track customer complaints, requests, TAT and pending activities.
• Monitor booking, payment, documentation and possession-related data.
• Coordinate with Sales, CRM, Finance, Legal and Projects teams for data reconciliation.
• Track customer lifecycle and CRM performance metrics.
• Identify data discrepancies and ensure timely correction.
• Prepare management reports, analytics and ad-hoc MIS.
• Maintain Excel trackers and CRM databases with proper documentation.
• Support management with data analysis and actionable insights.

Required Skills:

• Advanced MS Excel – Pivot Tables, VLOOKUP/XLOOKUP, SUMIFS, dashboards.
• Hands-on experience with CRM/ERP systems.
• Strong MIS, data analysis and reporting skills.
• Good coordination and follow-up skills.
• High attention to detail and accuracy.