Mis Executive

Role & responsibilities

1)Ensure all DRP vendor renewals and new agreements are completed within defined timelines.
2)Maintain rental and operational continuity without loss of payments or service delays.
3)Track and updated reports on:
o  Agreement status (DRP, Distributor, Vendor).
o  Active / inactive DRP tracker.
o  Vendor tracker & rental confirmations.
4)Prepare analytical MIS reports for management review and follow-up with stakeholders.
5)Coordinate with finance and sales teams for inoperative DRP vendor settlements.
6)Follow up on non-billing DRP cases and share updates with ASM/RSM.
7)Maintain the customer complaints register and ensure timely closure.
8)Coordinate with cross-functional teams (sales, operations, accounts) for data sharing and issue resolution.
9)Support SOP implementation across the region.
10)Conduct training and awareness sessions for location employees on process adherence and compliance.