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About this role
Role & responsibilities
Responsible for supporting Warranty Claim Coordinator
Will be responsible for making MIS Reports - Daily, Weekly & KPI related reports
Will be responsible for doing validation of Vendor billing
Will be responsible for taking approvals of system triggered out-warranty jobs CRM system as per SOPs.
Will be responsible for taking the follow-up & Coordinate with the field team / multiple departments.
Understand the warranty basis logics of customer durable industry for repair.
Will be responsible for generation of Reports - Daily, Weekly & KPI related reports.
Handy with the working in CRM system
Preferred candidate profile
Must have excellent communication skills (English & Local language)
Should be Good in excel & coordination
Creative problem solving skills
Active learner
Believe Team work
Sourced from naukri
Skills
About Sony

Sony
Consumer Electronics & Appliances
3.7k+
employees
1994
32 years old
Delhi/NCR, Delhi
India
₹1L – ₹3.3L PA
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