GURUGRAM · FULLTIME
Mis Analyst
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Gurugram · onsite · Posted 6d ago
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₹2.8L - ₹5.5L PA2–6 yrsfulltimeGurugram
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Section · 01
About this role
MIS Analyst! Drive workforce planning, reporting, forecasting, and performance analytics. Looking for Excel & WFM experts who can transform data into actionable business insights and optimize contact center operations.
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Section · 02
Skills
DialerCapacity PlanningReport AutomationAdvanced ExcelWorkforce Managementreal-time monitoringDashboard Reportingcrm managementWorkforce OptimizationMIS ReportingSchedulingSLA Managementdata analysisCall Center OperationsForecasting