Miraggio - Sales Associate

Job Summary

A Sales Advisor is responsible for providing excellent customer service, assisting customers in selecting products, achieving sales targets, maintaining store presentation standards, and creating a positive shopping experience. The role requires strong communication skills, product knowledge, and a customer-focused approach.

Key Responsibilities

Customer Service

• Greet customers warmly and understand their needs.
• Provide product recommendations based on customer preferences.
• Build strong customer relationships to encourage repeat business.
• Handle customer queries, complaints, and returns professionally.

Sales Performance

• Meet and exceed individual and store sales targets.
• Promote new arrivals, offers, and loyalty programs.
• Upsell and cross-sell products to maximize sales.
• Stay informed about product features and fashion trends.

Store Operations

• Maintain visual merchandising and store cleanliness.
• Ensure products are displayed attractively and replenished regularly.
• Assist with stock receiving, inventory checks, and stock organization.
• Support opening and closing store procedures.

Cash Handling

• Process customer transactions accurately.
• Handle cash, card, and digital payments according to company procedures.
• Maintain billing accuracy and proper documentation.