Middle office Operations Lead

Production/Oversight Controls:

• Work autonomously and collaborate closely within Middle Office Team managing global Trade Life Cycle Team.
• Ensure Middle Office activities as well as Oversight Control of outsourced activities on multiple instruments.
• Be the main point of contact for the middle office operations internally and manage internal and external requests from Key stakeholders (Investment Teams, Traders, external providers) on a timely manner.
• Manage and challenge middle office service provider where needed.
• Queries handling from internal and external clients across across the globe.
• Be particularly analyst and rigorous while performing tasks and meeting deadlines.
• Identify any structural issue, work on root cause detection and solution implementation.
• Escalate issues to management according to severity of the issue.
• Communicate proactively across the team.
• Write and/or update operational procedures.
• Cross training with other team members
• Lead the team of middle office professionals at Crisil.

Projects/Initiatives:

• Participate closely to various projects and especially initiatives related to Trade Support Middle office operations (Global, Regional & Local projects) as Subject Matter Expert and make sure proper processes goals are defined for the team.
• Provide clear input & be vocal in meetings impacting the Middle Office subjects operations.
• Drive and propose improvement to current processes such as automation ideas or process efficiency improvements.

Miscellaneous:

• Think out of the box & propose pragmatic solutions in case of blocking points with a can-do attitude.
• Build credible, trusted relationships with our key internal and external stakeholders across all levels of the organizations (Investment, Distribution, Service Provider, Projects team, other Operations teams )
• Work in a collaborative way with internal departments while pursuing client satisfaction.
• Manage and/or escalate conflicts, issues with respective stakeholders, being proactive.
• Provide regular progress updates on issues, projects and initiatives to the team and manager.
• Keep track on all status of topics currently being worked on, while meeting deadlines initially set.

Experience

• At least 8 years’ experience in the Middle Office area, with exposure to various financial instruments (Equity, Fixed Income, FX, Listed and OTC derivatives etc.).
• Very good knowledge of several of the asset classes, their workflows, settlements, reconciliations, collateral management etc. knowledge of regulatory requirements is a plus.
• Understanding of full trade life cycle including awareness of middle and back-office functions/processes and their touch points with the front office and downstream.
• Understanding Process Challenge / bottleneck connect with stakeholders for business requirement gathering and documentation.
• Strong experience in an international environment.
• Experience as Subject Matter Expert in projects / initiatives is a plus.
• Experience in the Asset Management industry.
• Experience in an Outsourced Middle Office model is a real plus.

Personality/Skills

• Excellent analytical & problem-solving skills as well as client & delivery focused.
• Excellent communication & influencing skills as well as ability to negotiate & resolve conflicts.
• Ability to take the lead on various topics / in meetings.
• Ability to work independently, provide regular feedback and escalate at the right time.
• Ability to work in a highly organized and structured manner.
• Drive for constant improvement, questioning and challenging status quo.
• Enthusiastic, self-motivated, and Flexible to change.
• Strong team player in a Global and Regional environment
• Languages: Fluent English; German or French is a plus
• Digitalization experience & automation skills (VBA or RPA) is a real plus.
• Good Knowledge of Bloomberg, and especially Bloomberg AIM is a plus