Microsoft Teams_Technical Services Engineer

Job Description : Microsoft Teams Operations Engineer

Responsible for day-to-day operations, monitoring, and support of Microsoft Teams. The role focuses on Teams automation, provisioning, governance enforcement, licensing, and recovery to ensure service stability and compliance.

Key Responsibilities:

• Monitor Teams service health, automation workflows, alerts, and logs
• Manage automated Teams provisioning, lifecycle, and Town Hall workflows
• Troubleshoot automation failures and perform recovery actions
• Enforce Teams governance (naming, ownership, channels, security)
• Perform operational maintenance, including request queues and certificate renewals
• Manage Teams Premium licensing and usage reporting
• Support data recovery, inventory, audits, and user requests
• Maintain SOPs and improve operational efficiency

Requirements:

• 57 years of IT operations or collaboration platform support experience
• Strong hands-on Microsoft Teams administration experience
• Experience with Teams/M365 Admin Center, automation, monitoring and governance
• Strong troubleshooting and communication skills
• MS-700 or MS-102 certification preferred

Relocation Supported: Yes

Visa Sponsorship Approved: No