Microsoft 365 -Modern Workplace and Productivity Specialist

Role & responsibilities

We are seeking a Microsoft 365 Modern Work & Productivity Specialist to support the implementation and adoption of Microsoft 365 collaboration platforms and Copilot solutions. The role involves helping organizations transform their digital workplace using modern communication, collaboration, and AIdriven productivity tools.

Key Responsibilities

• Implement Microsoft 365 collaboration solutions across enterprise environments.
• Administer and optimize Exchange Online including migrations and mail flow.
• Manage Microsoft Teams collaboration, meetings, telephony, and governance.
• Design SharePoint Online architecture including sites, hubs, and permissions.
• Configure and manage OneDrive for Business deployment and governance.
• Support Microsoft 365 Copilot enablement and adoption strategies.
• Conduct workshops and training programs for endusers.
• Troubleshoot technical issues across Microsoft collaboration workloads.

Required Technical Skills

• Exchange Online administration and migration
• Microsoft Teams collaboration and governance
• SharePoint Online architecture and content services
• OneDrive for Business deployment and governance
• Microsoft 365 Copilot adoption and user readiness

Nice to Have Skills

• Power Platform (Power Automate, Power Apps, Power BI)
• Teams Phone / Direct Routing / Operator Connect
• SharePoint Framework (SPFx) basics
• Information Governance and Records Management
• Crosstenant Microsoft 365 migrations

Preferred Certifications

• MS700 Managing Microsoft Teams
• MS203 – Microsoft 365 Messaging Administrator
• MS102 – Microsoft 365 Administrator Expert
• MD102 – Modern Desktop Administrator

Experience

3–7 years of experience in Microsoft 365 administration or modern workplace solutions.