MICE Executive / Assistant

Job Description:

The MICE Executive / Assistant will support the planning, coordination, and execution of corporate events, incentive programs, meetings, and conferences. This role involves operational assistance, client coordination, vendor communication, and on-ground support to ensure each event runs smoothly and meets All4Season's quality standards.

Key Responsibilities:

• Assist in the planning and organisation of MICE events - including logistics, travel arrangements, hotel bookings, and event coordination.
• Coordinate with clients to understand event requirements and relay information accurately to the team.
• Liaise with vendors (hotels, airlines, DMCs, transport, venues, etc.) for quotations, confirmations, and service coordination.
• Prepare cost sheets, proposals, and itineraries under guidance of the MICE Manager.
• Support in budget tracking, documentation, and payment follow-ups related to assigned projects.
• Maintain accurate files, checklists, and reports for all events and ensure timely internal communication.
• Provide on-site event assistance during departures, check-ins, and event execution as required.
• Ensure post-event feedback collection and client satisfaction reports.
• Stay updated on new destinations, suppliers, and trends relevant to MICE travel.

Key Skills and Competencies:

• Excellent organizational and multitasking
• Strong interpersonal and communication
• Good negotiation and coordination
• Proficiency in MS Office (Excel, PowerPoint, Word) and familiarity with travel booking tools.
• A keen eye for detail, accuracy, and client service.
• Positive attitude, team spirit, and willingness to learn.

Qualifications & Experience:

• Graduate / Diploma in Travel, Hospitality, or Business Management.
• 1-4 years of experience in MICE / Corporate Travel / Event Coordination.
• Exposure to domestic and international MICE operations will be an advantage.
• Freshers with relevant internships may also be considered for the Assistant role.