Mgr, People Operations

Responsibilities

• Mentor and develop a talented team, fostering a collaborative and results-oriented culture.
• Lead by example through a hands-on approach, providing technical guidance and subject matter expertise to help the team navigate complex roadblocks.
• Implement practical solutions to address escalations and provide technical guidance to navigate complex roadblocks.
• Directly support team volumes during peak periods, ensuring seamless service delivery.
• Streamline processes, reduce cycle times, and improve overall efficiency within a matrixed environment.
• Identify localized process gaps and implement continuous improvements aligned with strategic objectives.
• Analyze team KPIs and develop reports to communicate recommendations and influence senior management.
• Develop effective relationships with regional partners and support global projects to ensure alignment.
• Ensure compliance with policies, local employment legislation, and required training through audits and follow-up processes.
• Drive enablement programs for process excellence and lead change management for TA.
• Manage Leads in the GCC team for JAPAC, AMER, and EMEA, ensuring 100% accuracy in Offer, Background checks, and Onboarding.

Required Qualifications

• Proven experience as a People Manager leading operations or talent acquisition teams.
• Strong understanding of background checks, contracts, onboarding, internal mobility, and Workday Recruit.
• Demonstrated ability to manage and optimize processes in a matrixed, global environment.
• Experience handling escalations and resolving complex operational roadblocks.
• Minimum of 8 years of relevant, progressive experience in Talent Operations or Talent Acquisition.

Preferred Qualifications

• Experience managing teams supporting global regions (JAPAC, India, AMER, EMEA, Israel).
• Proficiency in analyzing KPIs and utilizing data to drive strategic decisions.
• Solid experience with managing change and developing and implementing enablement programs.

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