MGR II SUPPLY CHAIN

Position: SOE Manager / Grade: Manager

Location: India (Bangalore)

Reporting to: Global SOE Senior Manager - DDN Business Unit

The SOE manager is responsible for leading global execution management across a defined manufacturing network, ensuring alignment between customer demand, operational capabilities, and commercial priorities. The role drives execution excellence, revenue realization, service performance, and risk mitigation across 4 in-house factories supporting 2B+ in revenue. Leading a team of 10+ planners and analysts, the position serves as a critical integrator between global strategy and operational execution, enabling agile decision-making in a fast-paced, high-growth environment.

• Own SOE execution across 4 manufacturing sites, ensuring alignment between demand, supply, and production plans
• Drive short-term execution decisions to protect customer service and delivery performance
• Lead plant-level weekly SOE cadences focused on exception management and recovery actions
• Ensure adherence to global SOE standards, governance, and processes

• Deliver against key metrics: On-Time Delivery, Past Due, Lead Time Accuracy, Response Time, and Inventory Health
• Drive root cause analysis and corrective actions for service gaps and supply constraints
• Implement continuous improvement initiatives to enhance reliability, responsiveness, and efficiency
• Standardize ways of working across factories to improve consistency and execution rigor

• Partner closely with Customer Care and Sales teams to ensure clear prioritization and fast response to demand changes
• Support escalation management with structured, data-driven solutions
• Translate commercial priorities into executable supply actions at plant level

• Ensure operational readiness for new product introductions and product migrations
• Coordinate with planning, manufacturing, and supply teams to mitigate risks during transitions
• Manage demand volatility and supply constraints with agility and structured decision-making

• Balance service, cost-to-serve, and inventory objectives in daily execution decisions
• Support achievement of working capital and cost targets through disciplined planning and execution
• Use data and analytics to optimize trade-offs between service and cost

• Lead and develop a team of ~10 SOE planners/analysts
• Coach team on problem-solving, prioritization, and decision-making
• Establish clear roles, accountability, and performance expectations
• Build a high-performance, accountable, and collaborative team culture

• Drive adoption of global SOE processes, tools, and KPIs
• Ensure high-quality data, system discipline, and process compliance (SAP, S4 Hana, IBP Response)
• Support SOE maturity roadmap deployment at factory level

• Bachelor's degree in business administration, Supply Chain Management, Logistics, Industrial Engineering or a related field. An MBA or master's degree is preferred.
• 10 to 15 yrs of experience in supply chain planning, or operations in a multinational environment. Exposure to high-growth environments, NPI, and product migrations preferred.
• Minimum of 5 years of experience in people management, leading diverse teams in a global environment.
• Proven experience in Sales and Operations Execution (SOE) or related roles. Experience in managing operational processes related to factory material planning, Distribution requirement planning, supply chain management, and inventory optimization.
• Excellent communication and interpersonal skills to engage effectively with cross-functional teams and stakeholders.
• Strong analytical skills with the ability to interpret complex data and drive actionable insights.
• Highly Competent with supply chain management software and analytics tools. Advanced proficiency in SAP, particularly in order management and MM Module. IBP Response module experience preferred.
• Demonstrated leadership skills with the ability to lead and inspire diverse teams across different locations.
• Understand business drivers and able to balance short- and long-term objectives.