MF Platform Support-Infrastructure Specialist

Job Summary

Step into the engine room of enterprise technology, where every decision you make can shape how a customer s systems perform today - and scale for tomorrow. You ll dive deep into complex infrastructure environments, solving challenging technical problems, designing seamless integrations and ensuring systems run reliably at every level. Your expertise across networks, endpoints and mainframes, paired with a knack for logical problem-solving and clear documentation, will guide projects from concept to execution. Your solutions will make a real impact that customers notice and remember.

In this role, you ll balance hands-on delivery with long-term strategic planning. From analyzing issues and testing solutions to automating processes and integrating across platforms, your work will touch every layer of IT infrastructure. You ll collaborate with Architects, Technicians and Project Managers, gaining broad exposure and continuous opportunities to grow your skills and influence.

Responsibilities

• Diagnose and resolve complex infrastructure issues across servers, networks, cloud platforms, and enterprise systems by identifying root causes and implementing effective solutions.
• Design, deploy, and integrate end-to-end infrastructure solutions across hybrid cloud and on-premises environments to ensure seamless operations.
• Automate workflows, processes, and system tasks to improve reliability, efficiency, scalability, and operational consistency.
• Assess technical risks proactively and implement preventive measures to minimize disruptions and maintain business continuity.
• Collaborate with cross-functional teams, including Architects, Project Managers, and technical specialists, to deliver successful project outcomes.
• Lead infrastructure projects from planning through execution, ensuring high-quality delivery within agreed timelines and customer expectations.
• Communicate technical solutions and architecture recommendations effectively to customers and stakeholders, building trust through measurable business impact.
• Continuously expand expertise in cloud technologies, enterprise IT systems, and emerging technologies while pursuing professional certifications and career growth opportunities.

Required skills and experience

• 8+ years of experience and deep expertise within specific technology domain areas (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics)
• Enterprise IT application experience
• Hands-on experience in at least one of the following: software development, DevOps engineering, systems administration, or systems architecture in public cloud AWS domain
• In-depth knowledge of Windows and Linux Operating System

Preferred skills and experience

• Familiar with a variety of IT concepts, practices, and procedures
• Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models
• Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Analytical and problem-solving skills with high attention to detail

Being You

The Kyn in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don t meet every requirement, we encourage you to apply. We believe in growth, and we re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That s The Kyndryl Way.

What You Can Expect

Ready to make an impact Join us and help shape what s next.

Get Referred!

If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contacts Kyndryl email address.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.