Messaging Team Lead

Role & responsibilities

Messaging & Productivity

Manager II, Messaging & Productivity

Internal Level: L4 Organization: Digital Workplace Technology & Support (DWT&S)

Preferred candidate profile

Messaging lead

Mandatory Keywords - SharePoint, Slack, O360

Good communication skills (Very Important)

Total Experience to be looked at: 10+ years

Working Hours : 8 hours (ET Zone USA)

Project Duration: 8 Months (Extendable)

Location- India (remote)- Work from Home

Notice: Only Immediate Candidates

Required Qualifications

7+ years of progressive experience supporting, engineering, or managing enterprise messaging and productivity technologies.

Strong enterprise experience with Microsoft 365, including Exchange Online, Microsoft Teams, and SharePoint Online.

Experience supporting, engineering, or governing Slack or comparable enterprise messaging technologies.

3+ years of experience leading technical teams, enterprise services, or complex technology initiatives.

Demonstrated experience managing technical professionals and establishing clear service and engineering accountability.

Strong understanding of Exchange Online architecture, mail flow, domains, messaging security, retention, and enterprise email services.

Strong understanding of SharePoint Online administration, governance, permissions, lifecycle management, and migration concepts.

Manager II, Messaging & Productivity | Job Requisition

Strong understanding of Microsoft Teams governance, external access, federation, application controls, and enterprise service management.

Working knowledge of Microsoft Power Platform governance and enterprise automation capabilities.

Demonstrated experience planning and executing large-scale messaging, email, SharePoint, collaboration-data, or tenant migrations.

Experience supporting M&A, tenant-to-tenant, divestiture, or enterprise-consolidation initiatives.

Working knowledge of Microsoft 365 governance, retention, compliance, information protection, Microsoft Purview, and eDiscovery concepts.

Experience developing technology roadmaps and managing platform lifecycle, risk, and technical debt.

Experience with enterprise change, incident, problem, and service-management practices.

Experience working with geographically distributed teams in complex enterprise environments.

Experience managing vendors, service providers, or external technical partners.

Strong analytical, problem-solving, organizational, and decision-making capabilities.

Strong written and verbal communication skills, with the ability to translate technical issues into clear business risks, recommendations, and decisions for leadership audiences.

Preferred Qualifications

Experience leading messaging and productivity workstreams across multiple mergers, acquisitions, divestitures, or enterprise separations.

Experience with Microsoft 365 tenant consolidation and tenant-to-tenant migrations.

Experience with Exchange Online, SharePoint Online, Teams, Slack, Power Platform, and enterprise migration technologies.

Experience managing large-scale SharePoint or email migrations.

Experience with Microsoft Purview capabilities including retention, eDiscovery, preservation, information protection, and records-management integrations.

Experience managing third-party migration partners, technology vendors, or managed service providers.

Familiarity with PowerShell, Microsoft Graph, APIs, and automation used to administer Microsoft 365 environments.

Relevant Microsoft 365 or Microsoft technology certifications.

ITIL or comparable service-management knowledge or certification.