Meridian Engineer Location :- Bangalore/Pune/Mumbai

Experience :- 4+ Years

Choosing Capgemini means choosing a place where you'll be empowered to shape your career, supported by a collaborative global community, and inspired to reimagine what's possible. Join us in helping clients enhance and support their Engineering Document Management (EDM) solutions through Accruent Meridian.

Your Role

As a Meridian Engineer, you will be responsible for supporting, maintaining, debugging, and enhancing EDM solutions built on the Accruent Meridian platform. You will work closely with end-users, business stakeholders, and customer HQ teams to ensure seamless system operations and continuous improvements.

In this role, you will:

• Provide application support for Accruent Meridian-based EDM solutions.
• Handle user queries, incidents, and service requests through ticketing tools.
• Analyze and resolve production issues, perform bug fixing, and implement system enhancements.
• Collaborate with end-users to understand business requirements and clarify functional issues.
• Work with customer HQ teams and stakeholders to ensure timely issue resolution and solution delivery.
• Develop and maintain scripts using technologies such as VBScript, PowerShell, SQL, and related tools.
• Participate in system configuration, customization, testing, and deployment activities.
• Monitor application performance and proactively identify areas for improvement.
• Ensure adherence to support processes, documentation standards, and service-level agreements.
• Work effectively within a team environment and contribute to knowledge-sharing initiatives.

Your Profile

• 4+ years of experience in application support and development.
• Strong knowledge and hands-on experience with Accruent Meridian.
• Proficiency in development and scripting technologies such as VBScript, PowerShell, SQL, and similar tools.
• Experience working with ticketing/support tools and managing user support activities.
• Strong troubleshooting and problem-solving skills.
• Experience interacting directly with end-users and business stakeholders.
• Ability to coordinate with global/customer HQ teams.
• Good communication skills and a collaborative team-player mindset.
• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.

Top 3 Skills

1. Meridian Knowledge (Accruent Meridian)
2. Development Skills (VBScript, PowerShell, SQL, Scripting)
3. User Support & Ticket Handling Experience

What You'll Love About Working Here

• Work on enterprise-scale Engineering Document Management solutions.
• Collaborate with global teams and business stakeholders.
• Opportunity to enhance expertise in Meridian, automation, and application support.
• Continuous learning and career development opportunities.
• Inclusive and collaborative work environment.

About Us

Capgemini is a global business and technology transformation partner, helping organizations accelerate their digital transformation journey. With deep industry expertise and a strong global presence, Capgemini enables clients to unlock value through technology, innovation, and sustainable growth.