Merchant C

Merchant Coordinator

We are looking for a proactive and detail-oriented Merchant Coordinator to manage merchant relationships, coordinate daily operations, resolve merchant queries, and ensure smooth business processes. The ideal candidate should have strong communication, coordination, and problem-solving skills.

Key Responsibilities

• Coordinate with merchants for day-to-day business operations.
• Build and maintain strong relationships with existing merchants.
• Handle merchant queries, issues, and escalations promptly.
• Coordinate with internal teams to ensure smooth operations and timely resolution of concerns.
• Maintain accurate merchant records, reports, and documentation.
• Follow up with merchants regarding pending tasks, updates, and operational requirements.
• Monitor merchant performance and ensure compliance with company policies.
• Support merchant onboarding and provide assistance throughout the onboarding process.

Required Skills & Qualifications

• 13 years of experience in merchant coordination, operations, customer support, or a related role.
• Excellent verbal and written communication skills.
• Good coordination, follow-up, and relationship management skills.
• Proficiency in MS Excel, Google Sheets, and basic computer applications.
• Strong problem-solving abilities and attention to detail.
• Ability to manage multiple tasks and work in a fast-paced environment.

Salary & Benefits

• In-hand Salary: 25,000 – 45,000 per month, depending on experience and skills.
• Full-time employment.
• Opportunity for professional growth and career development.