Merchandiser

Garment Manufacturing & Export Industry

1. Buyer & Order Management

• Coordinate with buyers/clients for order requirements, specifications, and approvals.
• Understand buyer tech packs, measurements, specifications, artwork, and quality requirements.
• Maintain order details, T&A (Time & Action) calendar, and production timelines.
• Ensure all buyer comments and instructions are properly communicated to concerned departments.

2. Product Development & Sampling

• Coordinate with Design, Sampling, Pattern, Fabric, and Trims teams for sample development.
• Follow up on proto, fit, size set, PP and shipment samples.
• Ensure samples are developed as per buyer requirements and approved within timelines.
• Maintain sample status and approval records.

3. Fabric & Trims Coordination

• Coordinate with Fabric Sourcing and Trims teams for timely availability of materials.
• Check fabric quality, composition, GSM, shade, width, and other buyer requirements.
• Ensure trims/accessories are sourced and approved as per specifications.
• Monitor material shortages and communicate issues immediately.

4. Costing & Order Planning

• Prepare and review product costing based on fabric, trims, CMT, washing, printing, embroidery, packing, and other costs.
• Coordinate with Costing/Commercial teams for quotation and order confirmation.
• Track order quantities, prices, delivery dates, and margins as applicable.

5. Production Coordination

• Coordinate with PPC, Production, Quality, Sampling, Stores, and other departments.
• Monitor production progress against the approved T&A.
• Follow up on cutting, stitching, washing, finishing, packing, and shipment readiness.
• Identify delays and coordinate corrective action.

6. Quality & Buyer Requirements

• Ensure production follows approved sample, tech pack, measurement chart, and quality standards.
• Coordinate with Quality teams for inline and final inspection requirements.
• Ensure buyer comments and quality issues are closed within the required timeline.
• Maintain approval and quality-related records.

7. Shipment & Dispatch

• Coordinate with PPC, Commercial, Packing, and Logistics teams for shipment planning.
• Ensure goods are ready as per buyer's shipment date.
• Coordinate documentation and shipment requirements with the concerned team.
• Track dispatch status and communicate shipment updates to buyers.

8. Buyer Communication & Follow-Up

• Maintain regular professional communication with buyers.
• Share sample, production, inspection, and shipment updates.
• Respond to buyer queries and coordinate internally for timely resolution.
• Maintain records of buyer approvals, comments, and correspondence.

9. MIS & Documentation

• Maintain daily/weekly order status and T&A reports.
• Maintain order-wise files and approval records.
• Prepare reports for management regarding order status, delays, pending approvals, and shipment status.
• Ensure all merchandising documents are updated and properly filed.

10. Key Performance Areas

• On-time sample submission and approval.
• On-time order execution and shipment.
• Accuracy in order details and documentation.
• Timely fabric and trims availability.
• Effective coordination with internal departments.
• Quick resolution of production/order-related issues.
• Buyer satisfaction and repeat business support.Role & responsibilities

Preferred candidate profile