Mentor - Senior Coordinator
Kotak Education Foundation · Mumbai · onsite · Posted 29d ago
Undisclosed2–5 yrsfulltimeSourced from
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About this role
ROLES RESPONSIBILITIES:-
Student Mentoring Engagement (Mandatory Responsibility)
Mentor approximately 100 students per month under the scholarship program (mandatory).
Conduct regular one-on-one mentoring sessions (telephonic/online) with a structured approach.
Track academic progress and performance, and provide actionable guidance for improvement.
Deliver theme-based mentoring sessions (career guidance, employability skills, personal development).
Ensure consistent student engagement and participation across all program activities.
Identify at-risk students early and take ownership of interventions, including escalation where required.
Student Lifecycle Management
Manage the end-to-end student journey from onboarding to graduation and job readiness.
Support students in college/course selection and academic decision-making.
Provide career guidance and readiness support, including basic exposure to career pathways.
Ensure continuity and consistency in student engagement across academic years.
Academic Tracking Compliance
Ensure 100% compliance in collecting required documentation from scholars on time, including semester results, updated CVs, and valid fee receipts for scholarship disbursements.
Track academic trajectories closely and report vulnerable cases to management proactively.
Ensure scholars are fully onboarded and active on required internal platforms (ERP, Moodle)
Intake Onboarding
Support student outreach and onboarding processes.
Conduct telephonic interviews for student shortlisting.
Ensure accurate document verifi cation and eligibility checks.
Orient students on scholarship processes, expectations, and guidelines.
Student Coordination Follow-ups
Drive scholar engagement and ensure high attendance for external upskilling and holistic development sessions (e.g., Mental health sessions, Career readiness sessions, and technical workshops).
Gather feedback from students post-sessions and help facilitate in-house peer mentoring or offi ce mentoring initiatives.
Maintain regular and proactive communication with students.
Ensure timely follow-ups for attendance, surveys, documentation, and program activities.
Address student queries and concerns eff ectively, ensuring resolution and satisfaction.
Data Management Tracking
Update and maintain student data on MIS/portals
Track mentoring interactions and student progress
Ensure accuracy and completeness of records
Project Support Documentation
Develop case studies, student success stories, and qualitative insights.
Prepare student profiles and reports as required.
Contribute to program reviews by sharing observations and insights from student interactions.
Problem Solving Ownership (Diff erentiator for Coordinator Role)
Handle complex student cases independently with sound judgment.
Take proactive ownership of student outcomes rather than only task execution.
Identify gaps in student engagement or program delivery and suggest improvements.
Demonstrate consistency, accountability, and a solution-oriented approach in day-to-day functioning.
WORK SKILLS:-
Self-starter with a proactive approach to identifying and solving problems
Excellent written and verbal communication skills in English
Ability to manage student portfolios independently with high ownership
Strong capability in project implementation and execution
Proven ability to coordinate with internal and external stakeholders eff ectively
Experience working with digital platforms/MIS systems or a strong willingness to learn
Strong computer profi ciency, especially in Microsoft Offi ce (Excel) and web-based applications
Ability to manage multiple priorities, follow-ups, and student interactions effi ciently
OTHER SKILLS:-
Learning Orientation: Open to feedback, learns from experience, and continuously upgrades skills
Organised Detail-Oriented: Ensures accuracy and consistency in work and data
Result-Oriented: Focuses on achieving outcomes, not just completing tasks
Independent Working Ability: Capable of handling responsibilities with minimal supervision
ATTRIBUTES:-
Analytical: Breaks down problems and applies a structured, methodical approach
Organised: Demonstrates strong attention to detail and process adherence
Self-Motivated: Shows initiative, persistence, and ownership in tasks
Integrity: Builds trust and maintains ethical standards in all interactions
Adaptable: Comfortable working in dynamic environments and undertaking fi eld visits when required
Service Orientation: Proactively understands and responds to student and stakeholder needs
JOB SPECIFICATIONS :
NATURE OF JOB - Permanent
LOCATION - HO
HOURS OF WORK - 9:00 AM - 5:00 PM or 10:00 AM to 6:00 PM
WORKING CONDITIONS - The job can involve working conditions that include 8-hour shifts between 7 am and 7 pm, depending on the availability of the students.
HR VARTIKA NANDA - [phone removed]
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Program deliveryCVSmoodleproject supportmanagementERPData ManagementMicrosoftanalyticalMIS
About Kotak Education Foundation
Kotak Education Foundation
Non-Profit
336
employees
2007
19 years old
Mumbai, Maharashtra
India
₹5.7L PA avg
Avg at Kotak Education Foundation
About
Focuses on educational support and skill training for underprivileged youth, facilitating social upliftment through varied interventions.
Industries
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