Member Technical Staff 3

Job Summary

MTS-3: Job Req

Responsibilities

• As a Member of Technical Staff (MTS-3) you would contribute to the design, development, and maintenance of key components of the Omnissa Horizon platform. In this role, you will develop scalable and reliable software solutions, troubleshoot complex issues, and enhance product performance, security, and maintainability. Ensure that product defects, are not escaped to Customers. You will work closely with senior engineers, product management, and quality engineering teams to deliver high-quality features for enterprise customers. The ideal candidate has approximately 5-8 years of experience in software development, strong proficiency in Java and distributed systems, and a solid understanding of software design principles and cloud technologies. This position offers opportunities to take ownership of features end-to-end, contribute to technical design discussions, and grow technical expertise within a collaborative engineering environment.
• Expertise in the areas of Java, J2EE, Spring MVC, REST APIs, LDAP, ADLDS, HTTP, SSL, Multi-Threading, Concurrency, Distributed System design, JMS etc is desired. Knowledge of C++ and windows internal is added advantage
• Complex Escalation Engineering: Owning the deep technical analysis, debugging, and end-to-end resolution of high-severity, customer-reported engineering issues.
• Architectural Code Reviews: Reviewing enterprise-scale customer codebases, cloud configurations, and deployment pipelines to optimize system health and resource utilization.
• Product Engineering Feedback Loop: Collaborating directly with internal Microsoft product and core engineering teams to turn customer telemetry and feature gaps into product updates.
• Root Cause Analysis (RCA) Documentation: Authoring rigorous, comprehensive post-incident reviews and technical whitepapers to prevent recurring issues across the ecosystem.
• Data-Driven MTTR Reduction: Consistently lowering Mean Time to Resolution metrics through tool optimization and automated root-cause analysis
• Hands-on experience with AI APIs, LLM frameworks, or AI-assisted development tools, familiarity with prompt engineering, embeddings, vector search, or AI application development concepts are desired

Location

The role is considered a Hybrid/mix of working from a local Omnissa office and remote depending on your preferences and the arrangements determined with your future manager. You will be expected to live within a reasonable non-daily commute of the office.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.