Member of Technical Staff – MTS

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Member of Technical Staff

Position Summary Join athenahealth as a Member of Technical Staff focused on building infrastructure automation and platform tooling that enable reliable, repeatable cloud operations. This position is based in Bangalore — Whitefield, India and is offered as a hybrid role. This role reports to the Senior Manager, Engineering.

About The Team We partner with Cloud Engineering teams across athenahealth to remove manual work, standardize provisioning and lifecycle processes, and improve operational visibility. Our charter is to enable scalable, reliable infrastructure operations by delivering internal platforms, automation, and integration solutions that close tooling gaps. We design and build cross-platform capabilities for Linux and Windows environments—covering provisioning, configuration management, workflow automation, and data integration—so that teams can operate consistently and at scale. Expanded description: As part of this team you will help create reusable infrastructure modules, automation pipelines, and tooling libraries that reduce operational toil and improve developer velocity. You will contribute to infrastructure-as-code (IaC) implementations, maintain Linux system configurations, author Python scripts for automation and integrations, and help build CI/CD processes for infrastructure delivery. The team emphasizes maintainable code, testable automation, clear documentation, and collaborative handoffs. Your work will improve reliability and consistency across multiple cloud environments and directly support faster, safer deployments for internal engineering teams.

Essential Job Responsibilities

• Develop and maintain infrastructure-as-code modules and templates to provision cloud resources and standardize environments.
• Implement automation pipelines and CI/CD workflows for infrastructure provisioning, configuration, and deployment.
• Manage Linux systems administration tasks, including configuration, patching, service management, and troubleshooting for platform components.
• Author Python scripts and small utilities for orchestration, data transformation, and integration with platform APIs.
• Create and maintain configuration management artifacts and ensure consistent system state across environments.
• Collaborate with Cloud Engineering teams to capture requirements, design automation solutions, and validate deployments in staging and production-like environments.
• Build automated tests and validation checks for IaC and platform automation to reduce regressions and increase confidence in changes.
• Document runbooks, automation patterns, and onboarding guides to support internal users and future team members.
• Use AI-assisted tools where appropriate to speed routine tasks (for example, generating initial IaC templates, summarizing logs, or producing draft documentation); validate outputs and apply judgement before production use.
• Participate in post-deployment verification and continuously improve observability and alerting for automated systems.

Additional Job Responsibilities

• Support environment provisioning for feature teams and help troubleshoot environment-specific issues.
• Contribute to platform hardening and security configuration efforts in collaboration with security teams.
• Assist in sandbox and test data management to enable realistic testing of automation flows.
• Help evaluate open-source tools or vendor solutions for automation and orchestration needs.
• Participate in knowledge-sharing sessions and provide informal mentoring to less experienced colleagues.
• Provide occasional after-hours support for critical automation incidents as part of an escalation rota.

Expected Education & Experience

• 2–5 years of professional experience in infrastructure automation, site reliability, systems engineering, or related roles.
• Practical experience with Infrastructure as Code (for example: Terraform, CloudFormation, Pulumi, or similar).
• Strong Linux administration skills, including shell scripting, system services, networking basics, and package management.
• Proficiency in Python for automation, tooling, and small integrations.
• Experience building CI/CD pipelines for infrastructure changes (for example: Jenkins, GitHub Actions, GitLab CI).
• Familiarity with cloud platforms (AWS, GCP, or Azure) and common managed services used in automation workflows.
• Knowledge of configuration management or orchestration tools (for example: Ansible, Chef, or similar).
• Experience writing automated tests or validation checks for infrastructure code is a plus.
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

About Athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What We Can Do For You Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers https://www.athenahealth.com/careers/equal\-opportunity