Member of Technical Staff - III, Technical Support
Mavenir Systems · Bengaluru · onsite · Posted 36d ago
Undisclosed10–15 yrsfulltimeSourced from
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About this role
Specializes in providing assistance to field engineers, technicians, and product support in diagnosing, troubleshooting, repairing and debugging complex systems (e.g., electro/mechanical equipment, computer, complex software, or networked and wireless systems).
Key Responsibilities
- Provide technical support for RAN, PACO and IMS products of Mavenir.
- Monitor Packet Core network elements to ensure high availability, performance, and reliability
- Proactively identify and resolve issues affecting data, voice (VoLTE), and signaling traffic
- Perform 24/7 L2/L3 operational support as per shift or on-call requirements
- Troubleshoot signaling and user-plane issues involving GTP-C / GTP-U, Diameter, SIP, HTTP/2 (5G SBA interfaces)
- Analyze interfaces such as S1, S5/S8, N2, N3, N4, N6, N11, Gy/Gx
- Use protocol analyzers and traces to diagnose complex network problems
Job Requirements
- 10+ yrs of overall exp. Bachelor's degree in Engineering (Telecommunications, Electronics, Computer Science, or equivalent)
- Relevant telecom certifications (preferred but not mandatory):
- 3GPP / LTE / 5G Core certifications
- Strong understanding of LTE / EPC architecture, including: MME, SGW, PGW, HSS, PCRF
- Working knowledge of 5G Core architecture, including: AMF, SMF, UPF, UDM, AUSF, PCF, NRF
- Hands-on experience supporting data, signaling, and control plane issues
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
HTTPTechnical SupportWirelessSIPIMSProduct SupportEPCdebuggingComputer ScienceTelecom
About Mavenir Systems
Mavenir Systems
IT Services & Consulting
2.3k+
employees
2017
9 years old
Richardson,Texas
United States
₹18.6L PA avg
Avg at Mavenir Systems
About
Mavenir Systems offers cloud-native, AI-driven telecommunications solutions, accelerating the transformation towards automated and intelligent mobile networks.
Industries
IT Services & ConsultingInternet
Employee ratings
10 reviews
3.3/ 5
Culture
2.6
Career growth
2.2
Work-life
2.6
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