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    Job · 20223847

    Sutherland Global Services logo

    Mega Hiring| International Voice / Semi Process | Freshers & Exp

    Sutherland Global Services · Hyderabad · onsite · Posted 19d ago

    ₹3.0L - ₹3.8L PA0–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    International Voice Process Executive


    Location: Hyderabad, Telangana
    Work Mode: Work from Office
    Experience: Freshers & Experienced Candidates
    Shift: Rotational / Night Shifts
    Interview Mode: AI Interview and Walk-In Interview

    About the Opportunity



    We are looking for customer-focused and communication-driven professionals to join our team as International Voice Process Executives.


    If you are confident in your communication skills and looking to build a rewarding career in an international voice process, apply now and complete the AI interview to proceed with your application.


    How to Apply

    Step 1: Click on Apply on Naukri.
    Step 2: You will be redirected to the company website.
    Step 3: Click on Proceed to continue.
    Step 4: Complete your interview with our AI Bot, SRIA.
    Step 5: Follow the AI Bot instructions and complete the application process.


    AI Interview Process

    • Personal Information
    • Screening Questions
    • Video Interview
    • Assessment Test

    Walk-In Interview Details


    Position: International Voice Process Executive
    Walk-In Date: 5 October 2026
    Interview Time: 10:00 AM 3:00 PM
    HR Interviewer: Aravind HR

    Venue:Sutherland DivyaSree TechRidge Block P2, North Wing, 7th Floor
    Manikonda, Hyderabad 500089


    Call / WhatsApp: [phone removed] - ARAVIND


    Kindly complete AI Interview and walk-in interview for the inteviw & write ARAVIND HR at the top of their resume.



    Key Responsibilities

    • Handle inbound and outbound calls from international customers.
    • Understand customer concerns and provide appropriate resolutions.
    • Communicate professionally and confidently in English.
    • Provide accurate information while following process guidelines.
    • Handle customer interactions with patience and a positive approach.
    • Maintain quality and productivity standards.
    • Follow company policies and process requirements.
    • Accurately document customer interactions and maintain records.
    • Collaborate effectively with the customer service team.

    Candidate Requirements

    • Freshers and experienced candidates are welcome to apply.
    • Good spoken English and communication skills.
    • Strong listening and comprehension abilities.
    • Customer-focused approach with good interpersonal skills.
    • Ability to handle customer queries professionally.
    • Good problem-solving and decision-making skills.
    • Willingness to work in rotational/night shifts.
    • Willingness to work from office.

    Why Join Us?

    • Opportunity to work with international customers.
    • Strong career growth opportunities.
    • Suitable for both freshers and experienced professionals.
    • Professional and supportive work environment.
    • Opportunity to enhance communication and customer-handling skills.
    • Build valuable experience in the international customer service/BPO industry.





    Important Notice: Sutherland never requests payment or favors in exchange for job opportunities. Please report any suspicious activity to [email removed].

    Sourced from naukri

    Skills

    Customer Experience ManagementInternational VoiceInternational CallingCustomer ExperienceCustomer RetentionCustomer SupportInternational ProcessUS ProcessInternational Voice ProcessInternational BPO

    About Sutherland Global Services

    Sutherland Global Services logo

    Sutherland Global Services

    BPO

    17.6k+

    employees

    1986

    40 years old

    Chennai, Tamil Nadu

    India

    ₹3.6L PA avg

    Avg at Sutherland Global Services

    ₹3L – ₹3.8L PA

    This role

    About

    Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age.

    Industries

    BPOFacility Management ServicesRecruitment

    Employee ratings

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    Mega Hiring| International Voice / Semi Process | Freshers & Exp · waiting for your command