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    Job · 19922726

    Sutherland Global Services logo

    Mega Hiring | International Client Support | Freshers & Exp - voice

    Sutherland Global Services · Hyderabad · onsite · Posted 21d ago

    Undisclosed1–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Do you have strong communication skills? Start attending the interview now.


    Are you comfortable communicating with international Users/ Clinets


    Position: International Voice Process Executive


    How To Apply:

    Step 1: Click on Apply.

    Step 2: You will be redirected to the company website.

    Step 3: Click on Proceed.

    Step 4: You will be redirected to our AI Bot (SRIA)

    Step 5: Follow the instructions provided by the AI Bot to complete the application process.


    Interview Process:

    • Personal Information
    • Screening Question
    • Video Interview
    • Assessment Test

    Your Voice. Your Career. Your Global Opportunity.


    Key Responsibilities

    • Handle inbound / outbound calls from international customers.
    • Understand customer queries and provide appropriate resolutions.
    • Communicate professionally and confidently in English.
    • Provide accurate information while following process guidelines.
    • Handle customer concerns with patience and a positive attitude.
    • Maintain quality and productivity standards.
    • Follow company policies and process requirements.
    • Accurately document customer interactions and maintain records.
    • Work effectively as part of a customer service team.

    Candidate Requirements

    • Freshers and experienced candidates can apply.
    • Good spoken English and communication skills.
    • Good listening and comprehension abilities.
    • Strong customer-service and interpersonal skills.
    • Ability to handle customer queries professionally.
    • Good problem-solving and decision-making skills.
    • Comfortable working in rotational/night shifts.
    • Willingness to work from office.
    • Candidates from BPO, Customer Service, Call Center, or International Voice processes are welcome.

    Why Join Us?

    • Opportunity to work with international customers.
    • Career growth opportunities in the BPO/customer service industry.
    • Suitable for both freshers and experienced candidates.
    • Professional work environment.
    • Opportunity to develop communication and customer-handling skills.



    Walkin Date: 2nd Oct 2026

    Location: Sutherland DivyaSree Tech Ridge, Block P2, North Wing, 7th Floor, Manikonda, Hyderabad 500089

    Interview Time: 10:00 AM 3:00 PM


    HR Interviewer: Aravind HR

    Call / WhatsApp: [phone removed]




    While attending the walk-in interview, please write ARAVIND HR on the top of your resume.


    Important Notice: Sutherland never requests payment or favors in exchange for job opportunities. Please report any suspicious activity to [email removed].

    Sourced from naukri

    Skills

    International Chat ProcessSemi VoiceCustomer RetentionCustomer RelationshipBlended Process

    About Sutherland Global Services

    Sutherland Global Services logo

    Sutherland Global Services

    BPO

    17.6k+

    employees

    1986

    40 years old

    Chennai, Tamil Nadu

    India

    ₹3.6L PA avg

    Avg at Sutherland Global Services

    About

    Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age.

    Industries

    BPOFacility Management ServicesRecruitment

    Employee ratings

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    Mega Hiring | International Client Support | Freshers & Exp - voice · waiting for your command