Mega Hiring For International Customer Support || Noida

Role & responsibilities

• Handle customer queries via voice calls, or chat.
• Resolve customer concerns in a timely and professional manner.
• Provide accurate information about products and services.
• Maintain high customer satisfaction and service quality.
• Document customer interactions using CRM tools.
• Escalate complex issues to the appropriate team when required.
• Meet productivity, quality, and performance targets.

Preferred candidate profile

• Undergraduate / Graduate freshers .
• Excellent verbal and written English communication skills.
• Comfortable working in rotational shifts.
• Strong problem-solving and customer-handling skills.
• Basic computer knowledge and experience with CRM tools is preferred.

for further details contact -

AKANSHA - [phone removed]