LUCKNOW · FULLTIME
Mega Hiring - Customer Support Role -Lucknow

SHININGSTARS INSTITUTIONS AND TRAVELS
Lucknow · onsite · Posted 5d ago
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Section · 01
About this role
Hi Job Seekers,
Are you a confident communicator who enjoys interacting with people and turning customer concerns into positive experiences?
Join as a Customer Support Associate and build a rewarding career in the fast-growing customer service industry!
Location-Lucknow
Salary- up to 27k ctc
Key Responsibilities
- Handle customer queries and provide prompt, accurate & courteous resolutions.
- Understand customer requirements and deliver an exceptional support experience.
- Manage customer interactions professionally across assigned channels.
- Identify issues, troubleshoot effectively, and ensure timely resolution.
- Maintain accurate records of customer interactions and update relevant systems.
- Follow defined processes, quality standards, and organizational guidelines.
What Were Looking For
- Excellent verbal and written communication skills in English.
- Strong interpersonal and customer-handling abilities.
- Positive attitude with a solution-oriented mindset.
- Comfortable working in rotational shifts and rotational week offs.
- Good listening, analytical, and problem-solving skills.
- Freshers and experienced candidates can be considered.
Why Join Us?
Competitive salary up to 27,000 CTC depending on experience
Opportunity to work with a professional & energetic team
Valuable exposure to the customer service industry
Career growth and learning opportunities
Develop strong communication and professional skills
Apply here or directly share your CV to-
HR Reba- [phone removed]
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Section · 02
Skills
Section · Company
About Shining Stars Institution & Travel

SHININGSTARS INSTITUTIONS AND TRAVELS
Recruitment
2012
14 years old
Lucknow, Uttar Pradesh
India
₹2.8L PA avg
Avg at Shining Stars Institution & Travel
₹2L – ₹3.3L PA
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Culture
4.7
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4.6
Work-life
4.8
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