Agent
Jobs
Applied
Tracker
Profile
    1. Jobs for you
    2. Job

    Job · 21225484

    LUCKNOW · FULLTIME

    Mega Hiring - Customer Support Role -Lucknow

    SHININGSTARS INSTITUTIONS AND TRAVELS

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Lucknow · onsite · Posted 5d ago

    Sourced fromNaukri
    ₹2.0L - ₹3.2L PA0–5 yrsfulltimeLucknow

    Your match

    ?

    Sign in to see your match score, skill gaps & tailored resume.

    Section · 01

    About this role

    Hi Job Seekers,


    Are you a confident communicator who enjoys interacting with people and turning customer concerns into positive experiences?

    Join as a Customer Support Associate and build a rewarding career in the fast-growing customer service industry!


    Location-Lucknow

    Salary- up to 27k ctc


    Key Responsibilities

    • Handle customer queries and provide prompt, accurate & courteous resolutions.
    • Understand customer requirements and deliver an exceptional support experience.
    • Manage customer interactions professionally across assigned channels.
    • Identify issues, troubleshoot effectively, and ensure timely resolution.
    • Maintain accurate records of customer interactions and update relevant systems.
    • Follow defined processes, quality standards, and organizational guidelines.

    What Were Looking For

    • Excellent verbal and written communication skills in English.
    • Strong interpersonal and customer-handling abilities.
    • Positive attitude with a solution-oriented mindset.
    • Comfortable working in rotational shifts and rotational week offs.
    • Good listening, analytical, and problem-solving skills.
    • Freshers and experienced candidates can be considered.

    Why Join Us?

    Competitive salary up to 27,000 CTC depending on experience
    Opportunity to work with a professional & energetic team
    Valuable exposure to the customer service industry
    Career growth and learning opportunities
    Develop strong communication and professional skills

    Apply here or directly share your CV to-

    HR Reba- [phone removed]





    #Hiring #NowHiring #CustomerSupport #CustomerService #CustomerSupportExecutive #CustomerServiceExecutive #CustomerCare #CustomerSupportJobs #BPOJobs #VoiceProcess #CallCenterJobs #FresherJobs #FreshersHiring #ImmediateHiring #JobOpening #JobVacancy #LucknowJobs #JobsInLucknow #UPJobs #CustomerCareJobs #BPOHiring #CareerOpportunity #JobSeekers #HiringAlert #WalkInInterview #JoinOurTeam #CareerGrowth



    Sourced from naukri

    Let the agent run this one for you.

    Tailored resume, auto-apply, and referral lookup — in under 2 minutes.

    Section · 02

    Skills

    Customer ServiceSemi VoiceGood English CommunicationFluent EnglishcseCustomer CallingCustomer CareCcaFresher InstrumentationSolving QueriesCustomer HandlingicseHandling Customer QueriesbpoISCvoice processInbound Customer Service

    Section · Company

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹2L – ₹3.3L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Job search guides

    • All 35 Customer Support jobs in Lucknow
    • Auto-apply to jobs like this
    • Tailor your resume for this role
    • Naukri auto-apply, explained
    • How to find a job in India, fast