MEGA Hiring -Customer Support Executive
SHININGSTARS INSTITUTIONS AND TRAVELS · Noida · onsite · Posted 3d ago
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About this role
Hi Job Seekers,
We are looking for enthusiastic, customer-oriented, and motivated individuals to join as Customer Support Executive in Noida and Gurugram. The ideal candidate should possess good communication skills, a positive attitude, and a passion for assisting customers and resolving their queries efficiently.
This is an excellent opportunity for freshers looking to start their careers and experienced professionals seeking growth in customer service.
Job Title: Customer Support Executive
Job Locations: Noida & Gurugram
Salary: Up to 30,000 CTC per month
Key Responsibilities
- Handle customer queries and provide accurate, timely, and effective resolutions.
- Assist customers through inbound and outbound calls, emails, and other communication channels as required.
- Maintain professional communication and ensure a positive customer experience.
- Resolve customer complaints and escalate complex issues to the appropriate department.
- Maintain accurate customer information and update records in the CRM or internal systems.
Required Skills & Qualifications
- Good verbal and written communication skills.
- Customer-focused approach with strong listening and problem-solving abilities.
- Basic computer knowledge and familiarity with MS Office.
- Ability to handle customer concerns patiently and professionally.
- Positive attitude, willingness to learn, and a team-oriented mindset.
- Freshers and experienced candidates are welcome to apply.
What We Offer
- Salary package of up to 30,000 CTC per month, depending on experience and suitability.
- Opportunity to work in a professional and supportive environment.
- Learning, skill development, and career growth opportunities.
- Exposure to customer service processes and professional communication.
How to Apply
Interested candidates can apply directly through Naukri or contact HR for further details.
HR Contact: Reba - [phone removed]
Location: Noida & Gurugram
Take the next step in your career and join a team that values customer satisfaction, learning, and professional growth!
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About Shining Stars Institution & Travel

SHININGSTARS INSTITUTIONS AND TRAVELS
Recruitment
2012
14 years old
Lucknow, Uttar Pradesh
India
₹2.8L PA avg
Avg at Shining Stars Institution & Travel
₹2.3L – ₹3.5L PA
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