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    Job · 22288790

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    MEGA Hiring -Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Noida · onsite · Posted 3d ago

    ₹2.2L - ₹3.5L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hi Job Seekers,


    We are looking for enthusiastic, customer-oriented, and motivated individuals to join as Customer Support Executive in Noida and Gurugram. The ideal candidate should possess good communication skills, a positive attitude, and a passion for assisting customers and resolving their queries efficiently.

    This is an excellent opportunity for freshers looking to start their careers and experienced professionals seeking growth in customer service.


    Job Title: Customer Support Executive

    Job Locations: Noida & Gurugram

    Salary: Up to 30,000 CTC per month


    Key Responsibilities

    • Handle customer queries and provide accurate, timely, and effective resolutions.
    • Assist customers through inbound and outbound calls, emails, and other communication channels as required.
    • Maintain professional communication and ensure a positive customer experience.
    • Resolve customer complaints and escalate complex issues to the appropriate department.
    • Maintain accurate customer information and update records in the CRM or internal systems.

    Required Skills & Qualifications

    • Good verbal and written communication skills.
    • Customer-focused approach with strong listening and problem-solving abilities.
    • Basic computer knowledge and familiarity with MS Office.
    • Ability to handle customer concerns patiently and professionally.
    • Positive attitude, willingness to learn, and a team-oriented mindset.
    • Freshers and experienced candidates are welcome to apply.

    What We Offer

    • Salary package of up to 30,000 CTC per month, depending on experience and suitability.
    • Opportunity to work in a professional and supportive environment.
    • Learning, skill development, and career growth opportunities.
    • Exposure to customer service processes and professional communication.

    How to Apply

    Interested candidates can apply directly through Naukri or contact HR for further details.

    HR Contact: Reba - [phone removed]

    Location: Noida & Gurugram


    Take the next step in your career and join a team that values customer satisfaction, learning, and professional growth!


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    Sourced from naukri

    Skills

    Customer ServiceSales ProcessCustomer SupportcseCustomer Carebusiness process outsourcingCcaSolving QueriesDomestic BPOInbound CallsCustomer QueriesCustomer HandlingKPOCustomer Relationshipbpovoice processVoice SupportTelecallingTelesales

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹2.3L – ₹3.5L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

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