Medical Superintendent (West Bengal, Durgapur)

Designation: Medical Superintendent (MS)
Department: Hospital Administration / Medical Services

Reports To: Hospital Director / CEO / Managing Director

Qualification Criteria

• MBBS from a recognized medical institution.
• Postgraduate qualification (MD/MS/DNB) preferred, particularly in a clinical specialty.
• Additional qualification in Hospital Administration / Healthcare Management / MBA will be an advantage.
• Valid registration with the National Medical Commission / respective State Medical Council.
• Preferably 15+ years of overall experience, with substantial experience in hospital administration/clinical leadership.
• Experience in a multispecialty hospital / medical college hospital is preferred.
• Exposure to NABH accreditation, quality systems, regulatory compliance and medico-legal matters is desirable.

Role Summary:

The Medical Superintendent is the senior medical-administrative leader responsible for overseeing the overall clinical functioning, patient-care delivery, medical staff performance, quality standards, and regulatory compliance of the hospital. The role acts as a key link between the medical fraternity, nursing, hospital administration, and management.

Role & Responsibilities

• Oversee day-to-day clinical and medical operations of the multispecialty hospital.
• Ensure delivery of safe, ethical, efficient, and patient-centric medical care.
• Lead and coordinate consultants, medical officers, residents, and other clinical teams.
• Monitor clinical quality, patient safety, infection control, and hospital protocols.
• Ensure compliance with NMC, NABH, applicable statutory and regulatory requirements.
• Review clinical incidents, complaints, medico-legal matters, mortality/morbidity and take corrective actions.
• Coordinate with Nursing, Operations, Pharmacy, Diagnostics, ICU, Emergency and other support services for smooth patient care.
• Monitor clinical KPIs, patient outcomes, bed utilization, turnaround times and service quality.
• Support recruitment, credentialing, appraisal and performance management of medical professionals.
• Facilitate Medical Committees, clinical audits, CME/academic activities and continuous medical education.
• Ensure proper implementation and adherence to SOPs, clinical pathways and hospital policies.
• Act as a key representative of the hospital in clinical, regulatory and professional matters.
• Work closely with the CEO/Management on strategic clinical initiatives, service expansion and operational improvement.

Desired Candidate Profile

• Senior, mature and credible medical professional with strong clinical understanding and administrative capability.
• Proven experience in managing large and complex multispecialty hospital operations.
• Strong leadership skills with the ability to manage and influence senior consultants and multidisciplinary teams.
• Excellent understanding of clinical governance, patient safety, quality and regulatory compliance.
• Strong decision-making, problem-solving and crisis-management capabilities.
• Patient-centric approach with high standards of professional ethics and integrity.
• Excellent communication, interpersonal and stakeholder-management skills.
• Ability to balance clinical priorities with operational and business objectives.
• Should be hands-on, accountable, process-oriented and results-driven.
• Experience with NABH-accredited hospitals and/or medical colleges would be highly desirable.

Suitable applicant can apply here or share updated resume by WhatsApp at: [phone removed]