Medical Superintendent & VICE Principal (MSVP)

Role & responsibilities

The Medical Superintendent & Vice Principal (MSVP) is the apex executive authority overseeing the integrated functioning of PKG Medical College & Hospital. The MSVP holds dual responsibility as Medical Superintendent, the incumbent governs all hospital operations, clinical governance, patient safety, and administrative management; and as Vice Principal, the role supports the Principal & Dean in academic administration, faculty affairs, NMC compliance, and teaching hospital functions.

This is a senior leadership position requiring a seasoned medical professional with proven expertise in hospital administration, clinical governance, and academic management within a large teaching hospital environment.

Key Responsibilities

A. Hospital Operations & Administration

• Exercise overall authority over the day-to-day administration and operations of the 301500 bed hospital.
• Ensure round-the-clock efficient functioning of all OPDs, IPDs, Emergency, ICUs, OTs, and support services.
• Plan, monitor, and optimize bed utilization, patient throughput, and occupancy across all departments.
• Supervise housekeeping, biomedical waste management, laundry, dietary, and ancillary services.
• Oversee hospital infrastructure maintenance, engineering services, and capital asset management.
• Manage hospital procurement systems, inventory control, and supply chain for medicines, consumables, and equipment.
• Implement and monitor hospital policies, SOPs, and operational protocols across all service lines.

B. Clinical Governance & Patient Safety

• Establish and lead the hospital's clinical governance framework, ensuring safe, ethical, and evidence-based patient care.
• Chair and oversee Hospital Infection Control Committee (HICC), Mortality & Morbidity Review Committee, and Drug & Therapeutics Committee.
• Monitor and review clinical quality indicators, adverse events, near-misses, and sentinel events ensuring root cause analysis and corrective action.
• Implement and sustain patient safety protocols including hand hygiene, fall prevention, medication safety, and surgical safety checklists.
• Drive NABH (National Accreditation Board for Hospitals) accreditation or renewal processes and sustain accreditation standards.
• Ensure ethical medical practice, patient rights, and grievance redressal mechanisms are in place and functional.

C. Human Resource & Departmental Management

• Oversee recruitment, deployment, performance appraisal, and disciplinary matters for medical officers, resident doctors, nursing staff, paramedics, and administrative personnel.
• Ensure optimal staffing ratios across all clinical and support departments as per NMC / NABH norms.
• Chair departmental heads' meetings, conduct performance reviews, and resolve inter-departmental issues.
• Foster a culture of teamwork, accountability, and continuous professional development among all hospital staff.
• Handle grievances of medical, nursing, and support staff in a fair, transparent, and timely manner.

D. Academic & Teaching Hospital Functions (Vice Principal Role)

• Assist the Principal & Dean in the overall academic administration of the medical college.
• Ensure seamless integration of clinical services with undergraduate (MBBS) and postgraduate medical teaching programmes.
• Coordinate with heads of clinical departments to ensure adequate clinical material, case exposure, and bedside teaching for students.
• Oversee clinical training infrastructure wards, OTs, OPDs, ICUs for academic use as per NMC norms.
• Liaise with the university, NMC, and state medical education authorities for inspections, affiliation, and compliance.
• Support faculty recruitment, academic scheduling, departmental research, and institutional publications.
• Act in the capacity of Principal / Dean during their absence, as delegated by management.

E. Financial Oversight & Resource Planning

• Contribute to annual hospital budget preparation in coordination with the Finance & Accounts department.
• Monitor departmental expenditure, control operational costs, and identify opportunities for efficiency improvement.
• Review revenue-generating services, billing systems, insurance & TPA empanelment's, and MoU-based arrangements.
• Ensure all financial transactions and procurement processes comply with institutional policies and audit requirements.

F. Regulatory Compliance & Statutory Obligations

• Ensure full compliance with the NMC (National Medical Commission) Act, Clinical Establishments Act, Bio-Medical Waste Management Rules, PCPNDT Act, and all applicable central and state healthcare regulations.

• Maintain up-to-date statutory licenses, registrations, and certificates including fire NOC, AERB, PCB, drugs license, and blood bank licence.

Serve as the primary liaison with government health authorities, district administration, and regulatory bodies

G. Quality, Research & Community Health

• Champion a hospital-wide quality improvement culture using tools such as clinical audits, benchmarking, and patient satisfaction surveys.
• Promote and support clinical research, institutional ethics committee (IEC) functioning, and evidence-based practice.
• Develop and lead community health outreach programmes, health camps, and public health initiatives.
• Establish and maintain partnerships with government hospitals, NGOs, and corporate bodies for community service and CSR activities.
• Preferred candidate profile

Essential Qualifications

• MBBS from a recognised medical college / university recognised by NMC (mandatory).
• Postgraduate Medical Degree MD / MS / DNB in any clinical specialty from a recognised institution (mandatory).
• Valid and current registration with the West Bengal Medical Council (WBMC) / Medical Council of India (MCI-NMC).

Essential Experience

• Minimum 15 years of total post-MBBS medical experience, of which at least 5 years must be in a senior hospital administrative role (Medical Superintendent / Deputy MS / MSVP / COO – Hospital).
• Experience in a teaching hospital of 400+ beds is mandatory.
• Demonstrated experience in clinical governance, quality improvement, and hospital accreditation (NABH preferred).
• Prior experience managing multi-specialty departments, resident doctors, nursing, and paramedical staff.