Measurement & Report Senior Analyst

Skill required: Business Reporting & Governance - Reporting Analytics


Designation: Measurement & Report Senior Analyst


Qualifications:Any Graduation


Years of Experience:5 to 8 years

Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.


What would you do The Business Reporting and Governance vertical helps to deploy and deliver robust tracking mechanism for SLA/KPI or any other operations on a day-to-day basis. The Governance team will be responsible for contractual compliance of various aspects of contract like Governance, Reporting, Incident Management, Change Management and Survey Management along with driving automation and analytics. Assessing, managing, using, improving, monitoring, maintaining, and protecting organizational information through a system of decision rights and accountabilities for information related processes, executed according to agreed-upon models which describe who can take what actions, with what information, when, under what circumstances and using what methods.


What are we looking for Effective communication and organization skills with Polished, professional presenceExperience in reporting of contractual metrics and operational KPIsDemonstrate ability to achieve customer satisfaction through a managed service framework.Facilitation skills and Virtual teaming experienceAdaptability to change.Effective collaboration skills and experienceAdept in working across a heavily matrixed organization.SkillsProficient in MS Office with advance knowledge in excel formulas.Ability to create Nice & User friendly excel dashboards. Ability to create meaningful presentation through PowerPoint.Working Knowledge in Power Automate, Power Apps, PowerBiBasic Automation abilities using VBA MacrosGood Understanding of processes like (e.g., F&A, Marketing Operations, HR, Procurement and Supply Chain)


Roles and Responsibilities: Create and Publish Daily / Weekly / Monthly Reports on time with accuracy.Create and Design New Dashboard / Reports as required.Deliver ad hoc reports.Find trends in data to spot any anomaly / provide data insights to the stake holders.Automate reports to reduce manual efforts.Connect with Stakeholders and drive governance around performance metrics.Play Individual Contributor or Manage a team dedicated for the assignment and drive performance.


Qualification Any Graduation