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    Job · 10899650

    Accenture logo

    Measurement and Reporting Associate

    Accenture · Pune · onsite · Posted 71d ago

    Undisclosed1–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    Skill required: Business Reporting & Governance - Reporting Analytics

    Designation: Measurement and Reporting Associate

    Qualifications:Any Graduation

    Years of Experience:1 to 3 years

    What would you do
  1. Supports an account to deliver one or more of the following Field Ops scope of services: change control, issue/problem management, governance, satisfaction surveys, reporting, and service definition framework.
    Liaises with Service Management Process Owners for Capability, Governance, Change, Issues, Satisfaction Surveys and Reporting
    Liaises with Internal Controls and Compliance Team as required

    What are we looking for
  2. Education:
    Bachelor-s degree (or geography equivalent)- Business or technology preferred

    Work Requirements:
    Minimal to no travel
    Flexible hours to accommodate global meeting times

    Knowledge/Skills Requirements:

    Required
    Effective communication and organization skills
    Power BI Dashboard Development
    Demonstrated expertise in designing, developing, and maintaining interactive Power BI dashboards and reports that integrate data from multiple sources Proven ability to build robust data models, create advanced DAX measures, and transform complex datasets into compelling visual narratives. Skilled at delivering actionable insights that support business reporting, governance, performance management, and strategic leadership decision-making.
    Polished, professional presence
    Experience in Service Management processes and reporting on SLA metrics
    Demonstrated ability to achieve customer satisfaction through a managed service framework
    Facilitation skills
    Virtual teaming experience
    Adaptability to change
    Effective collaboration skills and experience
    Adept in working across a heavily matrixed organization

    Prior outsourcing experience
    Implementation skills
    Process design experience,

    Roles and Responsibilities:
  3. Collaborates with Center of Excellence team members on reporting, change, and satisfaction survey capabilities
    Supports continuous improvement and organization development activities
    Participates in ad hoc area or global projects as required
    Responsible for delivering one for more of the following to one or more accounts:
    Reporting Capability:
    Collect performance data from service delivery, etc.
    Produce first draft of client facing reports
    Perform metric gap & trending analysis
    Produce final drafts for operational reports & business reports
    Change Capability:
    Change Form Management
    Facilitate Impact Assessment
    Submit for Approval
    Verification
    Tracking
    Communication
    Reporting
    Satisfaction Survey capability:
    Validate input
    Rollout survey
    Send reminders
    Close/consolidate results
    Preliminary analysis
    Accountability/Scope:
    Accountable for the completion of standard and non-standard tasks within the scope of the function.
    Selects the most appropriate procedures from a given set of solutions/procedures.
    Able to recognize and act on non-standard situations and adapt work to business goals.
    Escalates issues and seeks advice when faced with complex issues/problems.
    May have regular interaction with users around first line queries/requests for information.
    Subject to general supervision of progress against results.
    Applies procedures to ensure accuracy of output and adopts continuous improvement approach.

    People/Knowledge:
    May coordinate the work of a small team in areas of high volume transaction processing.
    Required to share knowledge and experience with others.
    Required to assist less experienced or temporary staff.
    Working knowledge of one functional area.
    Sufficient understanding of a range of standard processes/individual complex procedures to enable application of existing practices and minor modification where approved.

    Qualification Any Graduation
  4. Sourced from naukri

    Skills

    daxDashboard Developmentcustomer satisfactionProblem managementinternal controlsChange ControlDashboardAnalyticsdata modelsImpact AssessmentOrganization DevelopmentPower Bioperationscomplianceperformance management

    About Accenture

    Accenture logo

    Accenture

    IT Services & Consulting

    350k+

    employees

    1989

    37 years old

    Dublin

    Ireland

    About

    Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.

    Industries

    IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting

    Employee ratings

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    3.7/ 5

    Culture

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    Career growth

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    Work-life

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