Master Data Specialist

Role- Master Data Management (MDM) Event Tracker & Program Management Specialist

Experience- 5 to 10 years

Location- Chennai

Shift- 4 pm to 1 AM IST

Job function- Full time

Qualification- Any Graduate

Job role-

• Create and maintain Event Trackers for assigned merchandising events.

• Capture and validate item lists from STIBO, In/Out Lists, Merchants, and other source systems.

• Ensure complete and accurate item information is captured before event initiation.

• Monitor event milestones and readiness checkpoints throughout the event lifecycle.

• Ensure all Event Trackers are initiated on time and updated regularly.

• Monitor key readiness metrics, including Item Setup Completion, WIC Completion %, and PO Release Status.

• Perform weekly analysis of Event Trackers and highlight trends, gaps, and required actions.

• Perform item setup validation and root cause analysis; coordinate corrective actions with Merchants, MDM, Supply Chain, IT, and other stakeholders.

• Develop and manage an integrated program plan covering scope, milestones, deliverables, dependencies, owners, and target dates across all assigned events.

• Establish and lead a structured governance cadence, including status reviews, action tracking, decision logging, and clear follow-up with cross-functional stakeholders.

• Maintain a RAID log for risks, assumptions, issues, and dependencies; drive mitigation plans and escalate critical blockers with clear business impact and resolution options.

• Coordinate dependencies across Merchandising, MDM, Supply Chain, IT, and external partners to ensure timely completion of item setup, readiness, and PO release activities.

• Prepare concise program dashboards and executive status updates covering progress, KPI performance, key risks, decisions required, and recovery actions.

• Drive issue resolution through structured problem solving, stakeholder alignment, ownership, and closure tracking.

• Standardize tracker templates, governance practices, and reporting routines to improve execution consistency, visibility, and accountability.

Must have skills-

• Bachelor's degree or equivalent, with at least 5 years of experience in a relevant role.

• Advanced knowledge of retail, merchandising, item onboarding, and master data management processes.

• Advanced Excel skills and the ability to create clear trackers, dashboards, status reports, and management summaries.

• Advanced analytical skills to identify root causes, assess business impact, and recommend improvement strategies.

• Program management skills to define scope, build integrated plans, manage milestones and dependencies, maintain RAID logs, and drive delivery against committed timelines.

• Stakeholder management skills to lead cross-functional discussions, influence without direct authority, resolve conflicts, and maintain accountability across multiple teams.

• Communication skills to translate detailed operational information into concise executive updates, decisions, risks, and action plans.

• Strong organizational skills to prioritize multiple events, manage competing deadlines, and maintain attention to detail in a fast-paced environment.