Master Data Management (MDM) Lead

Position Summary

The MDM Lead will lead the execution, oversight, and continuous improvement of global master data operations from the India GCC. The role will manage master data across customer, supplier, item/material, location, and financial domains, strengthen governance and data quality, and partner with business and technology stakeholders to improve the reliability of enterprise data.

Key Responsibilities

• Lead and coach India-based MDM specialists, establish priorities, and build capability through structured knowledge transfer and feedback.
• Execute the MDM operating strategy in alignment with global standards, business priorities, and data-governance policies.
• Oversee master-data creation, change, enrichment, validation, approval, and lifecycle management across in-scope domains.
• Monitor service levels, data-quality measures, backlog, aging, change-request turnaround, and recurring issue patterns.
• Define and enforce data standards, stewardship practices, controls, approval paths, and documentation requirements.
• Partner with Finance, Supply Chain, Sales, Service, Operations, IT, data owners, and system owners to resolve complex data issues.
• Support Oracle Fusion rollouts, enhancements, integrations, testing, migration, and location or chart-of-accounts cleanup where master data is affected.
• Coordinate with compliance, audit, risk, privacy, and security stakeholders on data controls and evidence requirements.
• Improve MDM platforms, workflows, reporting, and integration processes; support ETL and data-quality automation.
• Maintain domain definitions, data dictionaries, SOPs, issue logs, root-cause analysis, and governance reporting.

Required Qualifications

• Bachelor's degree in information systems, business administration, data management, analytics, or a related discipline.
• At least 5 years of master data management or data governance experience, including 1 to 2 years in a lead or team-lead capacity.
• Strong understanding of MDM principles, lifecycle controls, stewardship, data quality, governance, and enterprise data structures.
• Experience with ERP master data, preferably Oracle Fusion, across Finance, Supply Chain, customer, supplier, item, or location domains.
• Strong SQL, Excel, reporting, problem-solving, and stakeholder management skills.
• Experience leading testing, validation, issue resolution, and process improvement across multiple systems.

Preferred Qualifications

• Experience with Informatica MDM, SAP MDG, IBM InfoSphere, or a comparable enterprise MDM platform.
• Experience with Power BI, Looker, data integration tools, cloud data platforms, or data lakes.
• Knowledge of privacy, security, audit, and regulatory expectations relevant to enterprise data.
• CDMP, CIMP, data governance, or related professional certification.
• Experience in a GCC, shared services, or global delivery environment.

Core Competencies and Characteristics

• Balances strategic governance with hands-on operational ownership.
• Uses data and service metrics to improve quality, turnaround, controls, and stakeholder confidence.
• Demonstrates a hands-on, high-ownership mindset with strong organization, follow-through, and execution.
• Communicates clearly and collaborates effectively across functions, geographies, and time zones.
• Works effectively through ambiguity, shifting priorities, and evolving processes.
• Produces accurate, well-documented work within agreed timelines.
• Builds repeatable workflows, knowledge assets, and practical process improvements.