Master Data Expert

Job Purpose

• Ensure high-quality, accurate, and compliant master data across systems and business processes
• Act as the functional expert for Master Data Management, supporting data governance, data quality, and process standardization initiatives
• Provide expert guidance to business stakeholders, data owners, and operational teams on master data-related topics

Key Accountabilities :

Master Data Governance & Quality

• Ensure compliance with master data standards, governance policies, and business rules
• Monitor and recommend data quality rules based on recurring data issues and business requirements
• Drive root cause analysis and corrective actions for master data quality issues

• Review and validate complex master data requests and ensure data accuracy and completeness
• Support creation, modification, enrichment, and deactivation of master data according to established procedures
• Coordinate data collection activities and support end-to-end master data maintenance processes
• Support mass maintenance, cleansing activities, data migrations, and system enhancements

Stakeholder Engagement & Advisory

• Serve as the primary subject matter expert for Material Master and related master data domains
• Partner with Business Process Owners, System Owners, Site Teams, Supply Chain, Manufacturing, and Quality stakeholders
• Provide expert guidance on master data requirements, governance standards, and business impacts
• Support audits and compliance activities by providing master data expertise and documentation

Continuous Improvement & Innovation

• Identify opportunities to improve data quality, governance, process efficiency, and user experience
• Lead or contribute to continuous improvement initiatives and automation opportunities
• Participate in master data transformation projects, process harmonization initiatives, and system implementations
• Recommend best practices and innovative solutions to improve master data effectiveness
• Support KPI development, scorecards, dashboards, and reporting mechanisms

Knowledge Management & Capability Building

• Develop and maintain process documentation, work instructions, and governance standards
• Support training and education programs for the master data community and business users
• Act as a knowledge resource for complex master data issues and process-related queries
• Share best practices and lessons learned across business units and sites
• Support system testing activities including UAT, validation, and process verification

About You :

Experience

• Minimum 5-7 years of experience in Master Data Management
• Strong understanding of Material Master processes and data governance principles
• Experience working within the pharmaceutical, life sciences, manufacturing, or supply chain environment
• Background in Supply Chain Management, Logistics, Manufacturing Operations, or related disciplines is preferred

Technical Skills

• Hands-on experience with SAP ECC 6.0 and/or SAP S/4HANA
• Strong knowledge of SAP MM and SAP MDG modules
• Experience with data quality tools, reporting, and dashboard solutions
• Advanced Excel and data analysis skills

Competencies

• Ability to influence stakeholders through expertise and credibility
• Strong analytical and problem-solving mindset
• Excellent communication and stakeholder management skills
• Strong attention to detail and commitment to data quality
• Continuous improvement mindset with a focus on operational excellence.
• Ability to work independently and manage complex issues.
• Strong learning agility and willingness to embrace change.
• Customer-focused and committed to delivering business value.
• Takes ownership and proactively drives solutions.