Marketplace Executive

Role: Marketplace CM

Location: Hyderabad

What to expect at MediaMint?
We love people who define their surroundings and who are constantly looking to learn new things. We value honesty and integrity above all. We love people who are honest, self-aware and intent on bettering
themselves each day. If you love growth - professional and personal, then MediaMint is most likely the place for you!

What do we do?
MediaMint is an AI-powered Revenue Operations services company dedicated to accelerating innovation and
revenue growth for platforms and publishers worldwide. Our mission is to enhance operational efficiency, scalability, customer satisfaction, and data-driven insights through advanced technology, automation, and AI capabilities. We serve industry leaders across AdTech, Consumer, CTV, Publishing, and Retail.

Job Description:
The Marketplace Analyst role is responsible for analyzing, optimizing, and managing our clients presence across leading e-commerce marketplaces such as Amazon, Walmart, eBay, and Target. This position combines data analysis, troubleshooting, and marketplace operations with direct interaction with top US brands and partner platforms. The analyst will play a critical role in driving account performance, resolving errors, and ensuring policy compliance while identifying growth opportunities.

Responsibilities:
Marketplace Strategy & Performance

• Develop and execute marketplace strategies aligned with business goals.
• Track sales performance, account health, and identify growth opportunities.
• Analyze marketplace performance across accounts to highlight opportunities and risks.
• Optimize product listings and implement SEO techniques for improved visibility.
  

Issue Resolution & Compliance

• Troubleshoot and resolve marketplace errors, feed issues, and policy violations.
• Ensure full compliance with marketplace policies and platform guidelines.
• Identify underperforming products and implement sales-boosting strategies.
  

Client & Partner Interaction

• Interact directly with points of contact (POCs) from top US brands.
  Collaborate with platform partner teams (Amazon, Walmart, eBay, etc.) to resolve issues and track progress.
• Provide regular updates, insights, and recommendations to clients and internal stakeholders.
  

Data & Reporting

• Generate reports, dashboards, and actionable insights using Excel and e-commerce tools, along with hands on Salesforce.
• Monitor customer feedback and enhance overall satisfaction.
  Deliver data-driven recommendations to optimize performance and growth.

Qualifications:

• Bachelors degree in Business, Marketing, eCommerce, or a related field.
• 2 - 6 years of experience in marketplace account management, analysis, or operations.
• Strong analytical skills with great Excel skills (advanced formulas, pivot tables, data analysis).
• Hands-on experience troubleshooting marketplace errors and resolving policy violations.
• In-depth knowledge of major marketplaces (Amazon, Walmart, eBay, Target, etc.).
• Proficiency with marketplace tools, reporting systems, and performance tracking.
• Top-notch communication skills to engage effectively with clients, partners, and cross-functional teams.
• Excellent stakeholder management and relationship-building capabilities.
• Detail-oriented, proactive, and able to thrive in a fast-paced environment.
  

Work Details:
Location: Hyderabad Office (Work From Office)
Shift: US Shift 6:00 PM to 3:00 AM IST
Weekly Offs: Saturday & Sunday (Fixed)

About MediaMint

MediaMint is a global professional services firm specializing in digital marketing and consulting. We work with a broad spectrum of clients - from Fortune 500 to start-ups. Our mission is to provide strategic, operational and technical support that drives performance and delivers outstanding results for our clients. Our vision is to be the transformative operating partner for media and technology companies worldwide. We currently have 4 offices. Our headquarters is in Hyderabad and it is our main delivery and operations center. Our other offices are in San Francisco, New York, Krakow (Poland) and Ilorin(Nigeria). MediaMint currently employs more than 3000+ dedicated professionals