Marketing Technology & Operations Manager

Required Qualifications

• Bachelors degree in Digital Marketing, Marketing Technology, Information Technology, Business, Communications, or a related field.
• At least 8 years of experience in website management, digital marketing operations, marketing technology, or similar digital-focused roles.
• Proven experience leading, coaching, or mentoring teams in digital, marketing operations, or technology environments.
• Strong background in managing enterprise websites, CMS platforms, and digital content publishing processes.
• Experience leading projects and collaborating with global teams and stakeholders; prior people management experience is preferred.
• In-depth understanding of website governance, content management, optimization strategies, and digital compliance requirements.
• Experience supporting and enabling digital marketing campaigns through websites, landing pages, forms, and customer journey initiatives.
• Good knowledge of SEO, AI-driven search optimization, user experience (UX), and conversion rate optimization (CRO).
• Hands-on experience with web analytics tools such as Google Analytics 4, Ahrefs, or similar platforms.
• Familiarity with marketing technology platforms including CRM systems, marketing automation tools, lead management solutions, and web analytics platforms. Experience with Oracle Sales Cloud (OSC), Oracle Eloqua, or similar enterprise solutions is an added advantage.
• Ability to work effectively with development teams, IT functions, agencies, and technology vendors to deliver digital projects and enhancements.

Key Competencies

• Excellent written and verbal communication skills in English.
• Strong leadership capabilities with a proven ability to develop, coach, and motivate teams while fostering a collaborative and high-performance culture.
• Ability to lead and support change initiatives in a global business environment.
• Exceptional stakeholder management and influencing skills, with the ability to build alignment across functions, regions, and organizational levels.
• Strong analytical and problem-solving abilities, with a focus on converting insights into actionable business outcomes.
• Good commercial awareness and understanding of digital marketing, customer engagement, and business objectives.
• Excellent planning and organizational skills, capable of balancing strategic priorities with operational execution.
• Self-motivated with the ability to work independently, exercise sound judgment, and make informed decisions in a fast-paced environment.
• Able to simplify complex technical concepts and communicate them effectively to business stakeholders.
• Data-driven, curious, and passionate about continuous improvement and innovation.
• Strong networking and relationship-building skills.
• High attention to detail and commitment to delivering quality results.