Marketing Ops Manager

• Markets products by managing staff, researching, and developing marketing plans, maintaining response operations, and maintaining quality ratings.
• Maintains customer response operations by establishing work schedules, and assigning employees, and providing backup.
• Maintains quality service by establishing and enforcing standards, training representatives, monitoring calls, surveying customers, and evaluating outcomes.
• Resolves customer problems by training telemarketing service representatives to maintain reference manuals and dialogue guides, provide information, and answer questions.
• Maintains work process flows by coordinating information and requirements with related operational departments and participating with and providing resources to business improvement teams.
• Keeps management informed by preparing reports, preparing presentations, interpreting information, and making recommendations.
• Oversees brand data, analytics, and emerging market trends to strategize ways to increase market share.
• Plan, direct, and coordinate marketing policies and programs to increase customer interest and demand for products and services.
• Negotiates contracts for advertising, marketing, and promotions.
• Monitors, internal costs and competitive pricing to develop pricing and discounting strategies.
  

• Should have created Marketo emails.
• Marketo Templates Campaigns.
• Email template design using HTML
• Should be certified in Marketo

• Exceptional interpersonal, communication, analytical, optimization, and problem-solving skills
• Ability to analyze and interpret data with accuracy
• Excellent with numbers, data analysis, and research
• 6-8+ years of industry experience in the Marketing Operations role

• Master s Degree in business administration, and management.
• Should be certified in Marketo

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.