Marketing Operations / System Administrator (Contract)

At Replicant, we believe AI should work for people, starting with customer service. That’s why we built a platform that helps contact centers resolve more requests, proactively identify issues, and improve agent performance with AI-powered conversation intelligence and AI agents that act like your best reps.

Our AI agents handle millions of calls every month for Fortune 500 companies and high-growth innovators. From processing payments to booking appointments and authenticating users, they help customers get what they need instantly, 24/7. Meanwhile, our real-time conversation insights help contact center leaders coach better and improve every interaction.

We are leading the shift from legacy systems to AI-first service, powered by large language models (LLMs) and designed for enterprise scale, security, and empathy. If you’re excited by the potential of LLMs, voice AI, and building category-defining technology with a kind, ambitious team, you’ll love it here.

We're looking for a Marketing Operations / System Admin Contractor to join our Revenue Operations team for a focused, 3-month engagement. Reporting to the Sr Manager of RevOps, you'll take ownership of the data quality, systems administration, campaign operations, and some of the day-to-day ticket queue that currently create bottlenecks for our GTM team. This is a highly autonomous, execution-focused role: you'll be trusted to take a problem statement and run with it, with light check-ins rather than day-to-day direction.

What You’ll Do

• Own data quality across our CRM stack — audit and fix inconsistent or incomplete records, standardize fields, and build ongoing hygiene checks so data stays clean over time, not just a one-time fix.

• Handle systems administration across our GTM stack: create and update fields, manage picklists and object configuration, and troubleshoot integrations between tools like HubSpot, Salesforce, Apollo, Influ2, Default and Clay.

• Manage data and system related RevOps ticket queue: ownership and territory reassignments, account/opportunity cleanup (e.g., merging duplicates), system access requests, etc.

• Own end-to-end campaign operations: build new marketing campaigns from form to data cleanup to sequence automation.

• Work with stakeholders to pull ad hoc reports and dashboards in Salesforce to support the team and campaigns

What You’ll Bring

• 4+ years of experience in Revenue Operations, Marketing Operations, or Sales Operations, ideally at a B2B SaaS company.

• Hands-on administrative experience with Salesforce and HubSpot (or equivalent MAP) (fields, objects, workflows, campaign configuration).

• Experience building and launching marketing campaigns end-to-end, including forms, sequencing, and lifecycle automation.

• A sharp eye for data quality — comfortable auditing, standardizing, and cleaning CRM data at scale.

• Familiarity with GTM tools such as Apollo, Influ2, Default or Clay is a plus.

• Comfort working independently in a fast-moving environment

Engagement Details

• Contract length: 3 months to start, with potential to extend based on scope and fit.

• Commitment: 120 hours/month (~27.5 hrs/week).

• Rate: $7,500/month USD.

• Location: Remote

For all full-time employees, we offer:

🌴 In-person connection that counts: company-wide offsites and smaller team gatherings designed to make remote work feel personal

🖥️ Tech & learning stipend: Conferences, books, courses — interested? We’ll fund them

📍 Remote by design: We’re distributed — no guilt about life events, we trust you to manage your calendar

🏋️ Health & wellness: Flexible vacations, paid sabbatical after 5 years, comprehensive benefits, plus a stipend to support your physical and mental well-being

💸 Compensation that matches your impact: competitive salaries in the company you’re helping to build

📈 Equity with upside: We believe in shared ownership—You’ll own a real piece of a fast-growing AI company

Our Values

Replicant has three core values. It is critical that everyone who joins the team feels excited and moved by these values as every new team member makes an impact on our culture.

Blade Runners: We take ownership and pride to influence the outcomes of our goals. We are successful, and like a Blade Runner, use the tools at our disposal to reach our objectives. We value open and honest communication and proactively seek feedback along the way. We are a company driven to grow and achieve both individually and as a team.

Bread Makers: We are humble and strive toward an egalitarian culture. No task is too big or too small. We work together to achieve our goals and develop our company mission. We believe that the whole is greater than the sum of its parts in everything that we do.

Självdistans (Self-Distance): Självdistans is Swedish for self-distance. It's the ability to critically reflect on oneself and one's relations from an external perspective. With this in mind, we act with objectivity and always remember that we are not our work. There's no perfect science to growing a team or business, but we trust everyone at Replicant to point out our blind spots and humbly admit their own.

Replicant is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at talent@replicant.ai hr@replicant.ai and we’ll work to meet your needs.