Marketing Operations Executive
Oxford University Press · Noida · onsite · Posted 5d ago
Undisclosed2–6 yrsfulltimeSourced from
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About this role
Job Summary
Role Details
Responsibilities
Impact
Essential Criteria
Desirable Criteria
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Are you looking for an opportunity to develop your marketing operations expertise within a globally respected publishing organizationOxford University Press (OUP) is seeking a Marketing Operations Executive to join our Academic Marketing team.
This role offers the opportunity to work with a broad range of stakeholders including authors, researchers, academic institutions, sales, editorial, and marketing teams. You will contribute to initiatives that support the discoverability and impact of OUP publications while gaining exposure to a wide variety of marketing operations activities.
As part of a collaborative and supportive team, you will play a key role in ensuring high-quality author engagement, maintaining accurate marketing data, supporting promotional initiatives, and driving operational excellence across our academic publishing business.
Role Details
Title: Marketing Operations Executive
Department: Academic Marketing Operations
Location: Noida
Job Category: Marketing Communications
Responsibilities
- Manage communications with current and prospective OUP authors, ensuring queries are responded to accurately and within agreed service levels.
- Build and maintain strong relationships with authors and external stakeholders, ensuring a positive experience throughout their engagement with OUP.
- Administer and track the distribution of review copies, marketing incentives, award submissions, and related reporting.
- Maintain and enhance product information within OUP marketing systems to improve product visibility and discoverability.
- Support the creation and distribution of sales and marketing collateral, including catalogues and sales sheets.
- Coordinate and administer cooperative marketing initiatives with external partners, monitoring budgets and reporting on spend.
- Collaborate with internal teams including Marketing, Editorial, Sales, Design, Operations Technology, and Fulfilment to ensure efficient delivery of marketing activities.
- Contribute to process improvements and operational excellence across the Marketing Operations function.
Impact
This role plays an important part in supporting author satisfaction, enhancing the visibility of OUP products, and enabling the successful execution of academic marketing initiatives. Your work will help ensure that authors, customers, and internal stakeholders receive excellent service while contributing to the overall success of OUPs publishing and marketing objectives.
Essential Criteria
- Strong written and verbal communication skills with the ability to adapt communication style to different audiences.
- Excellent relationship management and stakeholder engagement skills.
- Analytical mindset with strong problem-solving capabilities.
- Ability to manage multiple priorities and work independently in a fast-paced environment.
- Customer-focused approach with strong attention to detail.
- Collaborative team player who works effectively across functions.
- Strong time management and organizational skills.
- Adaptable, resilient, and comfortable managing changing priorities.
- Intermediate to advanced Microsoft Excel skills.
- Minimum 12 months of experience in a professional office environment.
- Experience working in a customer-facing or service-oriented role.
- Educated to A-Level/BTEC standard or equivalent, or CIM Level 3 qualification or higher.
Desirable Criteria
- Previous experience within marketing, publishing, marketing operations, customer service, or a related business support function.
- Experience working with databases, marketing systems, or content management platforms.
- Exposure to academic publishing or education-related industries.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceContent Managementmarketing initiativesmarketing communicationsCommunication SkillsSales And Marketingtime managementoperationsSalesmarketingMarketing OperationsRelationship ManagementEditorial
About Oxford University Press
Oxford University Press
Printing & Publishing
375
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1478
548 years old
Oxford, Oxfordshire
United Kingdom (UK)
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Oxford University Press engages with global academia to innovate content delivery, making information accessible and impactful across multiple disciplines.
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