Market Manager

Job Summary


Responsibilities

• Identify and develop new business opportunities for hotel rooms, banquets, weddings, meetings, conferences, and events
• Generate business from corporate companies, government organizations, educational institutions, travel agents, tour operators, and event planners
• Expand the companys presence across key markets in Himachal Pradesh
• Develop and implement sales strategies to achieve revenue and occupancy targets
• Build and maintain relationships with corporate accounts and key decision-makers
• Appoint and manage travel agents, destination management companies (DMCs), tour operators, and online travel partners
• Negotiate corporate contracts, preferred rates, and annual business agreements
• Generate repeat business through regular client engagement
• Promote banquet venues for weddings, conferences, exhibitions, social events, and corporate meetings
• Meet wedding planners, event organizers, and banquet booking agents to generate leads
• Coordinate with hotel operations to ensure successful event execution
• Conduct regular sales calls and market visits across Himachal Pradesh
• Represent the company at trade shows, exhibitions, networking events, and tourism fairs
• Monitor competitor activities, pricing strategies, and market trends
• Recommend promotional campaigns and sales initiatives based on market intelligence
• Maintain an active portfolio of corporate and travel trade accounts
• Ensure timely follow-up on enquiries, quotations, negotiations, and confirmations
• Maintain accurate customer records and update CRM systems
• Resolve customer concerns professionally and ensure high levels of client satisfaction
• Prepare daily call reports, weekly sales reports, monthly business reviews, and revenue forecasts
• Track sales targets, conversion ratios, and account performance
• Provide regular market feedback and competitor analysis to the Head of Sales

Qualifications

• Bachelors Degree in Hospitality Management, Business Administration, Marketing, or a related field
• 5-8 years of experience in Hotel Sales, Corporate Sales, Business Development, or Hospitality Sales
• Experience handling the Himachal Pradesh market and an established network within the travel and corporate sectors is preferred
• Strong business development, relationship management, and negotiation skills
• Excellent communication and presentation abilities
• In-depth knowledge of hotel sales, banquet sales, and revenue generation
• Proficiency in MS Office and CRM software
• Self-motivated with the ability to work independently and achieve sales targets
• Preferred locations: Shimla, Dharamshala, Mandi, Solan, Chandigarh, or nearby regions with the ability to travel extensively across Himachal Pradesh

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