Marine Travel Consultant

Organization: Feuji Software Solutions (www.feuji.com)/(www.feuji.ai)

Mode of Hire: Permanent Position with Feuji Software Solutions.

Work Mode: Work From Office (WFO) Onsite
Location: Mumbai, India & Costa Rica (Required to travel from India to Costa Rica )
Shift: 24/7 Rotational Shifts

Responsibilities:

As a Senior Travel Consultant, you are the face of our company. Youll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? Read on!

As a Senior Travel Agent, you will

Search and confirm travel reservations for the customer

Have a strong understanding of a client travel policy and can consistently provide consultation to the customer

Fulfill all requests regarding necessary regulations

Provide the client with the required industry information, such as low fares, exchange costs, and penalties

Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement

Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

Key Experience

Extensive Travel Agent experience

Working knowledge of the travel industry, policies, procedures, and processes

Advanced skills in GDS Amadeus

Strong verbal and written communication skills in English