Manager

P1C3TSTSJob Responsibilities:Understand business objectives and customer needs, identify creative ways to leverage capabilities, and develop innovative solutions to meet those needs.Work closely with Technology as key partner interfacing back with business teams to be responsible for and ensure best-in-class delivery and customer outcomes

orate reputation remains intact.Conducts contract testing to ensure compliance with AEMP 10 requirements.

ndor to ensure quality and appropriate risk mitigation.Collaborate effectively with all stakeholders and partners to ensure regulatory compliance Partner with Operation Excellence, Business, Product Management teams among others to identify gaps, create new processes and streamline processesStrong analytical discipline, solution-oriented mindset, and focus on outcomesStrong project/product management skills and demonstrated ability to manage multiple business priorities

Knowledge of Third-party monitoring, SLA tracking / Progress reporting and Process controls

Responsible to ensure supplier compliance of AXP standards/requirementsDrive departmental standards and audit /review remediation.Serve as an escalation point for Partner related issues and incidentsKnowledge of Third-party lifecycle activities Pre-contract, Post-Contract and TerminationKnowledge of risk management functions / familiarity with standard processes and tools; knowledge of those relevant to third-party relationship management will be a plus.Knowledge of Operational Risk Events / Corrective Action Plans and management of Third-party trackingMaintain Vendor oversight for PRSAs and Controls

Support Financial management including Invoice/SLA Credit validation and monitoring for accuracy

Support Third-party monitoring/tracking of Business Continuity and DR exercises and validation results

Qualifications:Minimum of 10+ years of experience in project/ program manaement with Agile prficiency

Strong relationship-building skills with ability to effectively influence, collaborate and work across multiple business groups and fun Project ManagementSAFeStakeholder ManagementCommunication CI/CD Pipeline - GitLab, Jenkins

Any Gen AI knowledge / Experience