Manager, Workplace

ROLES AND RESPONSIBILITIES

• Planning, organizing and smooth execution of Workplace Service delivery in BLR office that includes Soft Services, MEP, FB, Security, Transport, Building Compliance etc.
• Management of complete FB service offerings and recommendations to enhance the employee experience
• Effective Vendor management and controls. Track, measure, report and evaluate vendor performance.
• People management skills to lead BLR team towards effective delivery of services adhering to policies procedures
• Driving ethics integrity as a culture
• Management of extended teams of Housekeeping, Pantry, Security, FB and other office support service partners
• Have a keen eye for detail, daily Inspection of office areas identifying opportunities for improvement
• Good knowledge of facility budgeting, accounts and forecasting
• Adherence to fire employee safety practices and procedures
• Inventory controls and efficient management of resources
• Review the wastage control mechanism and implement it with highest efficiency.
• Ensure successful collaboration with Procurement and other stake holders
• Actively participate and promote team learning development opportunities
• Constant focus on Customer requirements and delivering with Authenticity Accountability
• Recommend and drive Optimization opportunities without compromising on quality
• Operational spend analysis recommend cost saving opportunities
• Focus on identifying the root cause for any noncompliance and create mitigation plans
• Risk Assessment of the site from Operations and compliance perspective
• Driving Vendor Contracts and evaluation of SOW, KPI
• Excellent people skills and ability to interact with a wide range of staff and demands
• Proactive planning and anticipating business needs.
• Regular discussions with the team and planning office upgradation works post necessary approval
• Overall Experience: 10+ years
• Industry Experience: Hospitality / Hotels Corporate FM / Workplace in an MNC in a similar capacity as a manager.
• Qualification: Hospitality / Hotel Management / Graduate
• Skills: Excellent Communication, Strong Analytical Skills, Self-performer, Ownership Accountability.