Manager, Workplace & Facilities Operations
DoorDash · Hyderabad · onsite · Posted 65d ago
About a minute. You'll make an account on the way through.
About this role
- Lead and develop an insourced and outsourced Workplace and Facilities team on-site, maintaining consistency in operations, service delivery, and employee experience.
- Set team goals aligned with organizational objectives; define clear performance metrics and hold the team accountable to them.
- Implement processes, playbooks, and initiatives that align with global workplace strategies and drive operational efficiency.
- Support space planning and allocation to accommodate evolving organizational needs, balancing functionality, employee experience, and cost.
- Coordinate office events to ensure they reflect company culture and deliver engaging, impactful experiences.
- Ensure all facilities meet local regulations, safety standards, and company policies; partner with cross-functional teams to stay ahead of changing requirements.
- Partner with the Global Operations Center on crisis scenarios (natural disasters, evacuations, pandemics) and help the team execute business continuity plans.
- Manage vendor and contractor relationships for food, beverages, and essential services including contract administration, renewals, RFPs, and ongoing service level assessments.
- Support Real Estate on lease renewals, new builds, and renovations to ensure smooth day-one operations.
- Use occupancy data, employee surveys, and spend analysis to inform local workplace decisions and identify opportunities for improvement.
- Manage the sites operating budget, including financial variance tracking and cost-saving initiatives that maintain service quality.
- Support change management for workplace initiatives, communicating clearly and consistently with stakeholders throughout.
- Deliver regular updates to leadership on operations, project progress, and KPIs; maintain strong relationships with key stakeholders.
- Build collaborative relationships with cross-functional partners, landlords, vendors, and contractors.
- Partner with the Sustainability Team to support environmental improvements at the office location.
- Experience: Bachelor's degree and 3+ years of Workplace leadership experience managing a team.
- Leadership: Proven ability to mentor and develop team members, build cross-functional partnerships, and foster a high-performance culture. Comfortable setting goals, adapting quickly, and managing multiple priorities simultaneously.
- Communication: Strong verbal and written communication skills; able to present clearly across levels. Strong interpersonal skills and a relationship-first approach.
- Organization Execution: Highly organized and detail-oriented; thrives in fast-paced environments and ensures nothing falls through the cracks.
- Problem Solving: Proactive and solutions-oriented, with sound judgment and the ability to anticipate needs and act independently when required.
- Vendor Management: Experience managing infrastructure service providers (custodial, catering, maintenance, etc.).
- Project Management: Ability to manage cross-functional projects from planning through completion, including office construction and renovation logistics.
- Budget Management: Familiarity with budget tracking, financial planning, and procurement/sourcing processes.
- Technology: Hands-on with Google Suite, Jira, Coupa, Slack, Claude, ChatGPT, Gemini, and Sigma. Strong Excel and Google Sheets skills.
- Flexibility: Able to work in-office 5 days a week, travel ~10%, and work overnight shifts including weekends.
- Industry Knowledge: Familiarity with workplace trends (hybrid/remote work, workplace design) and their impact on collaboration and productivity.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
About DoorDash
DoorDash
HiringIT Services & Consulting
Restaurant delivery.
8.6k+
employees
2013
13 years old
San Francisco, California
United States
₹31L PA avg
Avg at DoorDash
About
At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users—from Dashers to Merchants to Customers.
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Employee ratings
7 reviews
Culture
3.2
Career growth
2.5
Work-life
4.7
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