Manager - Workforce Management
Firstsource Solutions · Bengaluru · onsite · Posted 49d ago
Undisclosed10–13 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Develop and implement effective workforce management strategies to improve productivity and efficiency.
- Lead and manage a team of professionals to achieve business goals.
- Analyze data and metrics to identify trends and areas for improvement.
- Collaborate with cross-functional teams to align with business objectives.
- Develop and maintain relationships with key stakeholders.
- Identify and mitigate risks to ensure compliance with regulatory requirements.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Capacity PlanningAdvanced ExcelIEXWorkforce ManagementWFMrosteringreal time analysisrtaavaya cmsleadershipVBAAspectMIS ReportingSchedulingCommunication Skillsoperationsdata analysiscomplianceriskForecastingMIS
About Firstsource Solutions

Firstsource Solutions
BPO
19.2k+
employees
2001
25 years old
Mumbai, Maharashtra
US
₹3.7L PA avg
Avg at Firstsource Solutions
About
Firstsource focuses on enhancing customer experience through technology and tailored support, optimizing business processes for global clients.
Industries
BPOBPO/KPO
Employee ratings
10 reviews
3.6/ 5
Culture
2.4
Career growth
2.3
Work-life
2.4
Employees rate it well for
Overall Company36Job Security35
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