Manager Workforce Data Management

Job Title: Manager – Workforce Data Management

Location: Hyderabad

Experience: 9+ years

Work Model: Work from office

Team Size: Approximately 7 FTEs

Reporting To: Service Delivery Lead

Role Overview

We are looking for an experienced Workforce Data Manager to lead the workforce data delivery function within a global HR Shared Services environment.

The role is responsible for the accurate, standardised and timely execution of workforce data transactions, mass-data changes, operational governance and data-quality processes in alignment with enterprise data standards.

Key Responsibilities

• Oversee end-to-end workforce data transactions, governance and mass-data change processes.
• Ensure timely and accurate processing of employee and organisational data.
• Establish and maintain data-quality standards, standard operating procedures and operational governance processes.
• Align workforce data operations with enterprise service-delivery standards and expectations.
• Drive continuous improvement initiatives to enhance data accuracy, processing efficiency and operational performance.
• Ensure compliance with data-privacy requirements, regulatory standards and internal data-governance policies.
• Monitor team performance against SLAs and KPIs and proactively resolve operational issues.
• Partner with HRIT, Analytics and Process teams to support data-model alignment, system updates and reporting integrity.
• Support workforce planning and reporting through reliable and well-governed employee data.
• Lead, coach and manage the workforce data operations team.

Candidate Profile

• 9+ years of experience in HR operations, workforce data management, HR master data or employee-data administration.
• Experience working in a large, complex organisation, GCC or HR Shared Services environment.
• Strong understanding of HR master data management, organisational data governance and workforce data processes.
• Experience leading operational HR data teams and managing performance against defined service levels.
• Hands-on experience with HR information systems such as Workday or similar workforce data platforms.
• Demonstrated ability to improve data quality, process standardisation and operational efficiency.
• Knowledge of data privacy, regulatory compliance and HR data-governance requirements.
• Strong numerical, analytical and problem-solving capability.
• Experience partnering with HRIT, HR Analytics, Data Governance and business teams.
• Strong stakeholder-management and communication skills.

Key Skills

• Workforce Data Management
• HR Master Data
• Workday
• Data Governance
• Data Integrity and Integration
• Mass Data Changes
• HR Operations
• HR Shared Services
• SLA and KPI Management
• Process Standardisation
• Continuous Improvement
• AI and Data Literacy
• Stakeholder Management