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About this role
Job Summary
About the role
What you will lead
What you will need
What you will get
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Global Sales Services Operations (GSSO) is the team that helps shape Gartners mission-critical sales and services priorities and works with sales and services leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartners sales and services teams, which drive approximately 3B in Contract Value (CV). You will partner with business leaders across Gartner to support global sales and services teams comprised of nearly 9,000 associates who sell to and service every major function across the enterprise.
About the role
The role is part of the Territory Planning Analytics (TPA) team in GSSO. The TPA team is focused on designing the optimal territory investment, design and alignment strategy to maximize Sales (and Services) productivity. The Manager will be joining the New Assignment Team. The primary objective of this team is to ensure that accounts are validated and routed to the appropriate sales representative based on secondary research into company firmographic data.
The Manager will be a strategic partner to sales leaders within Gartner Research Sales that sells research products to C-level executives across all practice areas and is a key driver of Gartner's growth. The manager will collaborate closely with GSSO leaders across the business to implement and support optimal territory investment, design, and alignment strategies to maximize sales productivity and experience. Additionally, the manager will oversee a team of 3-4 associates, focusing on account assignments to sales associates.
What you will lead
Sales Territory Operations
- Oversee business-critical account assignment operations to boost sales productivity.
- Understand and enforce the sales strategy and Rules of Engagement, approving or escalating issues as appropriate.
- Ensure timely and accurate NSA assignments while continuously improving the process.
- Drive and support continuous improvement initiatives to enhance operational efficiency.
Stakeholder Partnership
- Partner with sales leaders to provide strategic support across all territory planning and analytics-related projects.
- Partner with other team within GSSO and work in conjunction to ensure best seller experience and increased productivity.
People Management
- Successfully manage and develop associates to enhance their skills and performance.
- Document processes and coordinate cross-training to ensure operational consistency and resilience.
Reporting and Analytics
- Analyse regional data and metrics to identify trends and opportunity areas at various levels (e.g., region, industry, practice).
- Conduct regular analyses to ensure teams positively impact sales productivity and improve the overall experience.
What you will need
- MBA with 6+ years of experience in Client Management, Sales, or Service Operations.
- Proficiency in Microsoft Office, especially Excel and PowerPoint; knowledge of Power BI/Macros is a plus.
- Ability to thrive in a fast-paced, deadline-driven, and dynamic team environment.
- Strong time management skills to prioritize workload and meet deadlines with accurate results, even in high-pressure situations.
- Demonstrated leadership and problem-solving skills with a proven track record of driving initiatives.
- Experience working with large datasets from multiple sources.
- Excellent oral and written communication skills.
- Confidence in communicating and presenting to diverse audiences at various organizational levels and cultures.
What you will get
- Collaborative, team-oriented culture that embraces diversity.
- Professional development and unlimited growth opportunities.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Global SalesPeople management3Bmicrosoft officesales representativehuman resourcesnavigationSales StrategyAnalyticsmedical insurancePower BiResearchCommunication SkillsoperationsSalesArtificial Intelligence
About Gartner
Gartner
Management Consulting
3.7k+
employees
1979
47 years old
Stamford, CT
United States
₹18L PA avg
Avg at Gartner
About
Gartner provides actionable insights, guidance, and tools that enable faster, smarter decisions and stronger performance on an organization’s most critical priorities.
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Management ConsultingConsultingInternetAnalytics & KPO
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