Manager - Technical

Role & responsibilities

Roles & Responsibilities

• Solely responsible for the Operation & Maintenance (O&M) of Mechanical, Electrical, Plumbing (MEP) services, accounts, flat completion works for property possession, and all statutory/building compliances.
• Efficiently operate and maintain 2 1,250 KVA transformers, 11 KV HT/LT panels, 1 500 KVA DG set, 29 elevators, and a 300 KLD Sewage Treatment Plant (STP).
• Plan, initiate, coordinate, and pursue approvals for civil and electro-mechanical repair, replacement, and upgradation works.
• Monitor approved works to ensure compliance with required quality, quantity, specifications, timelines, and safety standards.
• Verify and certify satisfactory completion of works and process/forward vendor bills for payment after ensuring accuracy and supporting documentation.
• Lead and supervise Shift Engineers, Security personnel, and Housekeeping Supervisors for smooth day-to-day property operations.
• Ensure uninterrupted functioning of essential building services while maintaining operational efficiency, safety, and statutory compliance.

Record Management & Documentation

• Maintain comprehensive records, filing systems, indexing, retrieval, retention, and archival processes for operational and administrative documentation.
• Maintain and monitor AMC records, service contracts, renewals, security deposits, vendor documentation, and compliance records.
• Maintain statutory and property compliance documentation, including Fire NOC, Lift Licenses, Electrical Safety Certificates, Insurance Policies, CLRA records, and other applicable statutory documents.
• Prepare and maintain daily, weekly, monthly, and annual MIS reports, dashboards, and operational summaries.
• Collect, validate, consolidate, and analyse operational data to support management decisions and performance monitoring.
• Coordinate with internal and external auditors and provide required records, documents, reports, and supporting evidence during audits.
• Maintain comprehensive asset registers, inventory records, maintenance history, service records, and lifecycle documentation for critical building assets.
• Maintain occupant/tenant records, fit-out approvals, permissions, correspondence, communication registers, and related documentation.
• Implement digital record management, document digitization, secure archival, backup, and retrieval systems to improve accessibility and data security.
• Prepare Monthly Management Reports (MMRs), KPI reports, dashboards, management presentations, and other operational performance reports.

Preferred candidate profile