Manager - Technical

Job Title

Job Description Summary

Job Description

Position: Manager - Technical

Reporting to: Property Manager

By signing below, the Job Holder confirms:

This signed document to be kept in the personal file.

PURPOSE:

This is a written document that establishes understanding and support between the Shift engineer and his/her supervisor or amongst working colleagues for the delivery of Facility Management services in accordance with the Service Level Agreements and Customers Key Performance Indicators.

PRIMARY GOAL:

To achieve the timely and efficient delivery of Soft services to Kotak in Mumbai, in support of their business needs in accordance with the Service Levels and Key Performance Indicators.

OTHER KEY TASK AND RESPONSIBILITIES:

To plan and deliver prompt and courteous Technical Services in support of Customers business needs in a safe working environment.

To liaise with the customers representative regarding all matters on delegated levels of authority.

Under guidance of Property Manager, to provide training, management support and guidance to C W team as well as vendors team.

Scope of Work

Action Points

Measurable Indicators

Upkeep of Building Facilities.

Vendor Management.

Training